Tahamina Ferdous
Summary
Motivated and adaptable individual with a commitment to excellence and continuous improvement. Skilled in strategic thinking, problem-solving, and effective communication. Passionate about personal growth and leveraging my skills to contribute to organizational success and innovation.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Burlington
09.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Greeted customers and provided outstanding customer service.
- Answered questions about store policies and addressed customer concerns.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Helped customers complete purchases, locate items, and join reward programs.
Material Handler
Estee Lauder Companies Inc
05.2021 - 08.2022
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Used hand-held scanners and physical logs to accurately track item movements.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Received and unpacked shipments and new equipment as directed.
- Assisted in development of just-in-time inventory system, reducing overstock and associated costs.
Cashier
Produce Junction
03.2019 - 11.2020
- Efficiently operate cash registers, greet customers, and handle food and drink orders while ensuring accurate transactions
- Foster a positive team environment by communicating effectively, accepting feedback, and fulfilling shift responsibilities with accountability and punctuality
- Prioritize guest satisfaction by responding promptly to their needs, resolving issues with urgency, and upholding brand standards for quality food and beverage service
- Adhere strictly to restaurant policies, procedures, and safety protocols, including those related to cash handling, cleanliness, and food safety.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Associate of Science - Health Science
Bucks County Community College
Bristol, PA2023
High School Diploma -
Bensalem High School
Bensalem, PA06.2021
Skills
- Time management
- Microsoft Office
- Leadership
- Problem-Solving
- Teamwork
- Cash Handling
- Retail Sales
Extracurricular Activities
1. Member of Multicultural Club, Bensalem High School.
2. Member of Fashion Club, Bensalem High School.
Timeline
Retail Sales Associate
Burlington
09.2024 - Current
Material Handler
Estee Lauder Companies Inc
05.2021 - 08.2022
Cashier
Produce Junction
03.2019 - 11.2020
Associate of Science - Health Science
Bucks County Community College
High School Diploma -
Bensalem High School
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