Tahasunul Kabir

Handled daily cash, card, and account transactions with 100% accuracy.

Assisted over 50 customers per shift with product inquiries and financial-related transactions, including credit accounts, returns, and billing.

Streamlined checkout by leveraging POS systems and mobile apps, reducing wait times by 20%.

Maintained detailed inventory records for error-free tracking of thousands of dollars in goods.

Updated status using internal digital systems, reducing delays by 15%.

Trained new hires to enhance team productivity and compliance.

Managed the customer service desk, assisting clients with payment plans and service-related financial inquiries.

Ensured transparent communication, boosting customer trust, and repeat visits.

Introduced process improvements that cut turnaround time by 20%, improving efficiency.

Handled billing and cash reconciliation for events with up to 200 guests.

Coordinated private dining events, managing budgets, and customer accounts.

Resolved service issues effectively, maintaining high satisfaction, and repeat clients.