Tahiyan Ahmed
Ozone Park
Summary
Detail-oriented operations leader with a strong background in customer service and team management. Expertise in resolving customer inquiries and maintaining safety standards, ready to drive operational excellence and enhance overall satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assitant manager
Taco Bell
Brooklyn
10.2025 - Current
- Coordinated daily restaurant operations and managed staff schedules to ensure efficient service.
- Streamlined inventory management and replenishment processes to maintain consistent stock levels.
- Resolved customer service inquiries and complaints to improve overall satisfaction.
Security Officer
Allied Universal Security Services
New York
07.2024 - 07.2025
- Monitored premises, ensuring safety and security for guests and staff, contributing to a secure environment.
- Utilized surveillance equipment to observe activities and identify potential threats.
- Documented incidents and prepared detailed reports, providing management with essential information for decision-making.
Education
Associate of Science - Health Sciences
New York City College of Technology
Brooklyn, NY07-2027
Skills
- Operations management
- Inventory control
- Staff training
- Team leadership
- Customer service
- Conflict resolution
- Safety procedures
Certification
- Serve safe certificate
- Food protection Lieciense
Timeline
Assitant manager
Taco Bell
10.2025 - Current
Security Officer
Allied Universal Security Services
07.2024 - 07.2025
Associate of Science - Health Sciences
New York City College of Technology