Tahja Silva
Tulare,CA
Summary
Dynamic and dedicated professional with experience at Dollar General Market, excelling in customer service and teamwork. Proven ability to enhance sales through effective product recommendations and maintain a clean, organized environment. Recognized for reliability and attention to detail, ensuring a positive shopping experience while streamlining operations for efficiency.
Overview
9
9
years of professional experience
Work History
Cashier/ Sale Associate
Dollar General Market
Tulare, CA
09.2024 - 11.2024
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Server/ Cashier
Taco Bell
Tulare, CA
04.2016 - 07.2016
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
Education
Tulare Western High School
Tulare, CAKings Valley Continued Education
Tulare, CASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Cleaning and sanitizing
- Team collaboration
- Product restocking
- Merchandise restocking
- Guest inquiries
- Attention to detail
- Retail merchandising
- Dependability and reliability
- Communication
- Adaptability
- Team work
Timeline
Cashier/ Sale Associate
Dollar General Market
09.2024 - 11.2024
Server/ Cashier
Taco Bell
04.2016 - 07.2016
Tulare Western High School
Kings Valley Continued Education