Summary
Overview
Work History
Education
Skills
Timeline
Professional References
Personal Information
Professional References
Generic

Tahlia Dungca

West Sacramento,CA

Summary

With a proven ability to enhance office efficiency and streamline operations, I have consistently demonstrated exceptional data entry skills (45 WPM) and adept scheduling coordination at Capital City Consulting. By leveraging punctuality and dependability, I significantly improved service delivery, resulting in increased sales and heightened customer satisfaction at West Sac Girls Softball. At The BLVD I provided excellent customer service while accurately handling POS transactions and cash. I was recognized for teamwork and leadership in managing groups and resolving guest concerns, helping create a smooth and enjoyable experience in games, bowling, and laser tag.

Overview

4
4
years of professional experience

Work History

Games Host The BLVD

The Blvd
07.2025 - Current


  • Delivered friendly and professional customer service to guests of all ages
  • Handled cash and card transactions using POS systems with accuracy
  • Assisted with the operation of games, bowling lanes, and laser tag activities
  • Resolved guest concerns quickly to maintain a positive experience
  • Supported teammates and demonstrated leadership when coordinating group activities
  • Maintained a clean, safe, and welcoming environment

Dispatcher Office Assistant

Capital City Consulting
02.2024 - Current
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained accurate records of dispatched calls, ensuring thorough documentation for future reference.
  • Created and issued invoices for payment.
  • Accurately input data entry of all dispatched jobs into excel for record keeping.

Snack Bar Volunteer

West Sac Girls Softball
04.2021 - 11.2023
  • Managed cash transactions accurately, balancing the cash register at the end of each shift.
  • Contributed to increased sales by promoting daily specials and upselling menu items.
  • Collaborated with fellow volunteers to streamline food preparation processes, reducing wait times for customers.
  • Performed opening and closing duties as needed, preparing the snack bar for successful operation each day.

Education

Junior - General Education

River City High School
West Sacramento, CA

Skills

  • Typing Speed 45 WPM
  • Prioritization
  • Punctual
  • Dependable
  • Professional and mature
  • Organizational skills
  • Team collaboration
  • Attention to detail
  • Money handling
  • Cleanliness maintenance
  • POS system trained
  • Leadership
  • Communication and conflict resolution

Timeline

Games Host The BLVD

The Blvd
07.2025 - Current

Dispatcher Office Assistant

Capital City Consulting
02.2024 - Current

Snack Bar Volunteer

West Sac Girls Softball
04.2021 - 11.2023

Junior - General Education

River City High School

Professional References

Nadien Chastain

Respiratory Services Supervisor/Sutter Health

Nadien.Chastain@sutterhealth.org

916-838-7461 (cell)/916-379-4384 (office)


Nadien is my mentor and was my softball coach multiple years.


Bill Velasquez

Eligibility Analyst

Sacramento County Medical Services Program

916-601-7611


Bill is my mentor, softball coach and snack bar supervisor.

Personal Information

Professional References

Nadien Chastain

Respiratory Services Supervisor/Sutter Health

Nadien.Chastain@sutterhealth.org

916-838-7461 (cell)/916-379-4384 (office)


Nadien is my mentor and was my softball coach multiple years.


Bill Velasquez

Eligibility Analyst

Sacramento County Medical Services Program

916-601-7611


Bill is my mentor, softball coach and snack bar supervisor.

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Tahlia Dungca