Skilled multitasker with superior work ethic and good team collaboration, problem-solving and organizational skills with experience in improving processes. Adept and reliable with a hardworking and resourceful approach.
Overview
4
4
years of professional experience
Work History
Tour Guide
Seton Hall University
01.2022 - Current
Addressed diverse questions from visitors promptly and professionally, contributing to a positive impression of the institution.
Assisted prospective students in making informed decisions about their college choices through personalized guidance and advice during tours.
Collaborated with admissions staff to develop effective strategies for showcasing the campus, resulting in increased enrollment rates.
Service Advocate
Target
11.2019 - Current
Improved customer satisfaction by promptly addressing inquiries and resolving issues.
Enhanced client retention through exceptional service delivery and proactive communication.
Supported team members, fostering a collaborative and productive work environment.
Shadowing Student
Sixteenth Street Community Health Center
06.2023 - 01.2024
Collaborated with healthcare professionals, nurses, and administrative staff to understand the importance of teamwork in delivering patient care.
Observed various medical procedures, such as vaccinations, physical examinations, and minor medical treatments.
Interacted with patients and their families, gaining firsthand experience in effective communication and empathy in a healthcare setting.
Student Manager, Scheduling and Operations Department at Seton Hall UniversityStudent Manager, Scheduling and Operations Department at Seton Hall University