Music
Tahmiyah Kelly
Durham,North Carolina
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Cleaning Crew Member
Clean Net
Durham, NC
11.2020 - 01.2023
- Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
- Emptied trashcans and transported waste to collection areas.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Removed trash, debris and other waste materials from premises.
- Organized and used industrial cleaning products following strict safety procedures.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Used cleaners and squeegees to clean windows, glass partitions and mirrors.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
- Provided assistance to other staff members with cleaning of difficult areas.
- Performed regular maintenance and repairs on various cleaning tools and equipment.
- Developed and implemented comprehensive cleaning plan for entire building.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Confirmed all cleaning tools and equipment were stored properly after use.
Sales Associate
Bath And Body Work
Durham, North Carolina
11.2020 - 12.2020
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Met existing customers to review current services and expand sales opportunities.
Pool Attendant
Aquatech
Charlotte, NC
05.2018 - 08.2019
- Moved umbrellas and lounge chairs at request of guests.
- Monitored access to entry and exit points to avoid congregating.
- Conducted patrols to identify and help those in need of immediate care and assistance.
- Oversaw sign-in logbooks to facilitate potential contact tracing.
- Checked side duty list for opening and closing procedures.
- Collected and replenished pool towels while monitoring inventory to minimize loss.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
Education
Bachelor of Science - Psychology
North Carolina Central University
Durham, NC 08.2019 - Current
Skills
Maintenance
Commercial equipment operations
Chemical handling
Disinfection Practices
Sanitation Practices
Crew Management
Work orders
Facilities maintenance
Planning and Coordination
Google Workspace
Dependable and Responsible
Teamwork and Collaboration
Interests
Cosmetology
Fashion
Mental Health Awareness
Cosmetology
I am currently the owner of my own makeup and hair business. I've been running my business, MK Beauty for seven years now.
Timeline
Cleaning Crew Member
Clean Net
11.2020 - 01.2023
Sales Associate
Bath And Body Work
11.2020 - 12.2020
Bachelor of Science - Psychology
North Carolina Central University
08.2019 - Current
Pool Attendant
Aquatech
05.2018 - 08.2019