Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Yadira Cachola

Chicago ,IL
Yadira Cachola

Summary

Dedicated professional with experience at Valery Cleaning Services, excelling in efficient cleaning techniques and team collaboration. Demonstrated attention to detail and strong time management skills, consistently enhancing client satisfaction through exceptional service. Proficient in chemical handling and restroom maintenance, contributing to a well-organized and clean environment.

Overview

26
years of professional experience

Work History

Valery Cleaning Services

Cleaning Crew Member
02.2022 - Current

Job overview

  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
  • Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
  • Collaborated effectively with other crew members for efficient completion of assigned tasks.
  • Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
  • Increased customer satisfaction by providing exceptional service and exceeding expectations in cleanliness.
  • Used cleaners and squeegees to clean windows, glass partitions and mirrors.
  • Consistently met deadlines for daily cleaning projects, contributing to operational efficiency within the organization.
  • Maintained optimal supply levels to meet daily and special cleaning needs.

Family Dollar

Merchandise Cashier
02.2011 - 11.2011

Job overview

  • Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
  • Resolved customer complaints in professional and timely manner.
  • Greeted customers and provided outstanding customer service.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Handled returns and exchanges professionally, adhering to store guidelines while prioritizing customer satisfaction.
  • Prevented long lines through quick transaction processing without sacrificing accuracy or customer service quality.
  • Stayed up-to-date on current promotions and product offerings to better assist customers in their purchasing decisions.
  • Resolved customer complaints diplomatically, maintaining professionalism at all times.
  • Accurately handled cash, credit, and debit transactions, ensuring proper accounting of sales.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Processed refunds and exchanges in accordance with company policy.

Mcdonalds

Cashier
11.2003 - 08.2004

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Association House Of Chicago

Summer Camp Counselor
06.1999 - 08.1999

Job overview

  • Interacted with children of various age ranges, interests, competencies, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Supported children by actively listening and offering encouragement.
  • Organized and guided group activities by leading, coaching, and participating with campers.
  • Served as a positive role model and mentor, offering constructive guidance to campers.
  • Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
  • Fostered a supportive and inclusive environment for all campers, promoting teamwork and respect among peers.
  • Increased camper satisfaction by consistently providing a high level of enthusiasm and energy throughout daily activities and special events.

Education

William H. Wells High School
Chicago, IL

Highschool Diploma
06.2003

University Overview

Skills

  • Team collaboration
  • Efficient cleaning techniques
  • Deep cleaning processes
  • Basic maintenance tasks
  • Chemical handling
  • Restroom maintenance
  • Physical stamina
  • Restroom servicing
  • Dusting techniques
  • Maintenance
  • Supply management
  • Flexible scheduling
  • Supply restocking
  • Window washing proficiency
  • Floor care expertise
  • Attention to detail
  • Time management
  • Multitasking and organization
  • Equipment operation
  • Sweeping and mopping
  • Customer service
  • Problem-solving
  • Cash register maintenance
  • Basic math proficiency
  • Patience and tact
  • Quick learner

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cleaning Crew Member
Valery Cleaning Services
02.2022 - Current
Merchandise Cashier
Family Dollar
02.2011 - 11.2011
Cashier
Mcdonalds
11.2003 - 08.2004
Summer Camp Counselor
Association House Of Chicago
06.1999 - 08.1999
William H. Wells High School
Highschool Diploma