Summary
Overview
Work History
Education
Skills
Certifications And Training
Timeline
Generic

Tahsinunessa Tanha

San Antonio,TX

Summary

Administrative Assistant with over 2 years of experience in healthcare and academic environments. Expertise in document management, billing record maintenance, and supporting cross-functional teams. Proficient in Microsoft Office and adept at using billing software and electronic record systems. Maintains confidentiality and professionalism while managing sensitive information in high-pressure settings.

Overview

1
1
year of professional experience

Work History

Administrative Assistance

University of Texas at San Antonio
San Antonio, USA
08.2024 - Current
  • Managed onboarding records for 50+ student workers, maintaining confidentiality and accuracy.
  • Ensured compliance through meticulous management of both digital and physical personnel files.
  • Delivered administrative assistance to management team, enhancing operational efficiency.
  • Drafted memos, emails, letters, and reports for General Manager’s review.
  • Facilitated curriculum and research support for department faculty through dedicated administrative efforts.

ServiceNow Intern

UTSA Tech Solution – UTS Bold Career
San Antonio, USA
01.2025 - 05.2025
  • Managed user access records via ServiceNow, supporting identity verification and secure access.
  • Documented and tracked system issues with detailed logs, adhering to data handling protocols.
  • Maintained strict confidentiality standards in compliance with federal information security regulations.
  • Assisted in creating marketing materials for technology solutions and services.

Patient Care Advocate

Accredo Specialty Pharmacy
San Antonio, USA
02.2024 - 07.2024
  • Processed patient prescription data, adhering strictly to HIPAA and pharmacy protocols.
  • Coordinated prescription refills and benefit verifications across EMR and internal systems.
  • Clarified patient eligibility while resolving access issues and maintaining documentation accuracy.
  • Collaborated with pharmacists, nurses, and insurance representatives to enhance patient care delivery.
  • Conducted follow-up calls after hospital discharge to assess recovery progress and identify potential problems requiring further intervention.

Education

Bachelor of Business Administration - Cybersecurity

University of Texas at San Antonio
San Antonio, TX

Skills

  • Office administration expertise
  • Document management
  • Technical proficiency in Microsoft applications
  • Healthcare billing knowledge
  • Organizational skills
  • Executive support

Certifications And Training

  • Google IT Support (Coursera)
  • Certified Clinical Medical Assistant (CCMA) – NHA
  • CPR Certified – American Heart Association

Timeline

ServiceNow Intern

UTSA Tech Solution – UTS Bold Career
01.2025 - 05.2025

Administrative Assistance

University of Texas at San Antonio
08.2024 - Current

Patient Care Advocate

Accredo Specialty Pharmacy
02.2024 - 07.2024

Bachelor of Business Administration - Cybersecurity

University of Texas at San Antonio

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