Tahyn Hinrichs
Tumwater,WA
Summary
Motivated professional with a CDL background in beverage delivery and experience with interacting with retail and restaurant clients. Experienced in navigating diverse routes to ensure timely deliveries, strong customer service skills while maintaining customer satisfaction. Eager to learn and excel in a sales role. Bringing industry knowledge, reliability and customer-first mindset to support sales growth.
Overview
17
17
years of professional experience
Work History
Delivery Driver
Columbia Distributing
05.2018 - Current
- Deliver products to retail and restaurant clients daily, ensuring orders are ontime and accurate.
- Verify invoices and collect payments as required.
- Load and unload trucks safely using pallet jacks and lift gates.
- Maintain a clean driving record and perform pre and post-trip vehicle inspections.
- Maintain a upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Providing excellent customer service and gaining customer trust by providing courteous and professional service during deliveries.
Assistant Delivery Manger
Dania Furniture Distribution Center
11.2012 - Current
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Led cross-functional teams to enhance delivery processes and improve customer satisfaction.
- Developed and implemented efficient logistics strategies, optimizing inventory management and reducing lead times.
- Loaded and unloaded ship cargo.
- Mentored newer staff on best practices in delivery management and operational efficiency.
- Used item numbers to properly stock warehouse.
- Oversaw logistics operations, ensuring timely delivery of furniture to customers.
- Developed and implemented process improvements to enhance distribution efficiency.
Warehouse Heavy Machinery/Forklift Operator
Girards Wood Products
04.2012 - 11.2012
- Load and unload products from trailers using forklift trucks and other material handling equipment.
- Maintain forklift equipment by troubleshooting breakdowns performing preventive maintenance recommending repairs and performing routine pre and post inspections.
- Completed inventory of wood stacks and pallets through out shift.
- Transport products to and from warehouse.
- Deliver products to various units in a safe and timely manner.
- Sort pack wrap tie and label products as per company procedures.
- Read work orders to prepare for machine setup.
Outdoor Sales Representative
Lowe's Home Improvement
07.2008 - 04.2012
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Educated customers on product features and benefits, driving informed purchasing decisions.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
High School Diploma -
Montesano High School
Montesano, WA2006
Skills
- Customer relationship building
- Interpersonal communication skills
- Product and service knowledge
- Teamwork and collaboration
- Customer service
- Dependable and reliable
- Inventory management
- Current CDL license
- Route optimization
- Time management
Timeline
Delivery Driver
Columbia Distributing
05.2018 - Current
Assistant Delivery Manger
Dania Furniture Distribution Center
11.2012 - Current
Warehouse Heavy Machinery/Forklift Operator
Girards Wood Products
04.2012 - 11.2012
Outdoor Sales Representative
Lowe's Home Improvement
07.2008 - 04.2012
High School Diploma -
Montesano High School
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