Tai Hairston
Summary
Compassionate and dedicated professional with over two years of childcare experience. Seeking an Assistant Teacher position to utilize my skills in early childhood development, safety, and creative lesson planning to support a positive learning environment.
Overview
2
2
years of professional experience
Work History
Self Employed Childcare Specialist
Care.com(private families)
03.2023 - 07.2025
- Provide high quality care for multiple families, managing daily schedules, meal prep, and educational play.
- Monitor child development, designing activities to enhance behavioral and educational growth.
- Maintain empathetic and professional communication with parents regarding daily progress.
Maintenance and Repairs Volunteer
care.com
Charlotte
09.2023 - 12.2024
- • Proactively identified safety issues and provided solutions to improve environment functionality.• Demonstrated reliability and commitment to team-related goals and community support.
Customer Service Supervisor
03.2024 - 11.2024
- Led a customer service team in delivering exceptional support and resolving inquiries, which resulted in enhanced satisfaction scores.
- Oversaw outbound research calls to address customer queries on product availability, returns, and store policies, ensuring swift response time.
- Exhibited integrity by enforcing privacy standards and managing sensitive information conscientiously.
- Collaborated with team members to cultivate an inclusive environment, participating in training for continued service quality improvement.
- Implemented strategies for improving customer experience, leading to a significant increase in customer loyalty.
Education
High School -
Flushing High School
FlushingSkills
- Team Collaboration
- Independent Work
- Early Childhood Development
- Effective Communication
- Safety & Sanitation Protocols
- Problem Solving
- Emotional Intelligence
- Conflict Resolution
- Positive Attitude
Timeline
Customer Service Supervisor
03.2024 - 11.2024
Maintenance and Repairs Volunteer
care.com
09.2023 - 12.2024
Self Employed Childcare Specialist
Care.com(private families)
03.2023 - 07.2025
High School -
Flushing High School