Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tai Huynh

Quincy,MA

Summary

Responsive team leader with strong sales background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.

Overview

5
5
years of professional experience

Work History

Delivery Driver

DoorDash
Quincy, MA
12.2023 - Current
  • Received daily delivery instructions and route assignments from dispatch.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.

Shop Manager

Monro Muffler Brake
Quincy, 02169
03.2023 - 04.2024
  • Managed daily operations including opening and closing procedures, cash handling and banking activities.
  • Developed and implemented procedures for the efficient operation of the shop.
  • Oversaw the recruitment, training and development of new staff members.
  • Resolved customer complaints promptly and professionally.
  • Conducted regular stock takes to ensure accurate inventory records.
  • Implemented strategies to increase sales and profitability of the shop.
  • Scheduled staff shifts according to business needs.
  • Responded to customer inquiries in a timely manner.
  • Monitored staff performance and provided feedback and guidance as necessary.
  • Developed pricing strategies that maximized profits while remaining competitive.
  • Maintained high standards of customer service throughout the store.
  • Reviewed financial reports and took corrective action when needed.

Store Manager

AutoZone
Randolph , MA
11.2021 - 03.2023
  • Ensured compliance with safety regulations and company policies.
  • Maintained accurate records of employee performance reviews.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Updated POS system with new products and promotional offers.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Technician

Quirk Ford
Quincy, MA
03.2019 - 06.2021
  • Tested components with appropriate instruments to ensure proper operation.
  • Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.
  • Consulted with customers regarding service options available based upon their needs.
  • Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
  • Identified additional needed repairs by conducting visual inspections of the vehicle's interior and exterior.
  • Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
  • Maintained accurate records of work performed in accordance with company standards.
  • Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
  • Installed new or rebuilt engines into vehicles following manufacturer's instructions for installation procedures.
  • Assessed vehicles or machinery to accurately diagnose and repair issues.
  • Leveraged diagnostic tools and equipment to identify vehicle issues.
  • Kept detailed records of repairs, labor involved and parts used.
  • Removed old oil, replaced filters, and added correct amounts of fluids.

Education

High School Diploma -

North Quincy High School
Quincy, MA
06-2015

Skills

  • Employee Scheduling
  • Point of sale systems
  • Customer Service
  • Staff recruitment
  • Sales Analysis
  • POS Systems
  • KPI Tracking
  • Inventory Management
  • Schedule Management
  • Team Leadership
  • Operations Oversight
  • Employee reviews
  • Recruitment

Languages

English
Full Professional
Vietnamese
Native/ Bilingual

Timeline

Delivery Driver

DoorDash
12.2023 - Current

Shop Manager

Monro Muffler Brake
03.2023 - 04.2024

Store Manager

AutoZone
11.2021 - 03.2023

Technician

Quirk Ford
03.2019 - 06.2021

High School Diploma -

North Quincy High School

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