Summary
Overview
Work History
Education
Skills
Timeline
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Tai Nguyen

Orlando,FL

Summary

Creative, with passion for storytelling and engaging content. Well-versed in grammar and language structure, coupled with strong research and editing skills. Committed to producing high-quality work that captivates and informs readers. WIth a mixed background of a black mom and Vietnamese dad, growing up catholic and poor and eventually going to a predominantly white school I have a diverse background that can make for a lot of jokes.

Overview

1
1
year of professional experience

Work History

Call Center Representative

Hand And Stone
08.2024 - 10.2024
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.

Cullinary Server

Village on the Green
05.2023 - 07.2024
  • Awarded a scholarship for my service
  • Selected by a committe of the residents and team members of the company
  • Communicated with customers daily, provided friendly and courteous service, and answered questions
  • Worked with independent and memory care residents

Education

Film -

University of Central Florida
Orlando, FL
05.2028

Skills

  • Communication skills
  • Customer service
  • Food service
  • Restaurant experience
  • Time management
  • Computer literacy
  • Leadership
  • Microsoft Office
  • Creative Writing
  • Editing
  • Exceptional storytelling
  • Strong research skills
  • Idea Brainstorming

Timeline

Call Center Representative

Hand And Stone
08.2024 - 10.2024

Cullinary Server

Village on the Green
05.2023 - 07.2024

Film -

University of Central Florida

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Tai Nguyen