TAI THOMPSON
Berkeley,CA
Summary
Efficient Medical Administrative Assistant skilled in tackling administrative and patient-oriented tasks in fast-paced environments. Versed in supporting high-volume administrative operations and fostering continuous satisfaction. I have a strong academic background, am a fast learner and posses the will to succeed. I will utilize those skills, along with being a self starter as well as a team player, easy adaptability and problem solving skills to ensure that the job gets done efficiently and effectively. I have most recently worked as a Covid-19 Medical Administrative Assistant, skilled in tackling administrative and patient-oriented tasks in fast-paced environment. Versed in supporting high-volume administrative operations and fostering continuous satisfaction.
Overview
6
6
years of professional experience
Work History
Peer College Counselor
University Of California Berkeley
Berkeley, CA
12.2023 - Current
- Advised students on course selection based on their academic interests and future goals, fostering informed decision-making about their educational paths.
- Created individualized action plans for at-risk students facing challenges in their academic or personal lives that could impact their college admission prospects.
- Helped students develop organizational, time management and study skills.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
Medical Admin Assistant Covid Screener/Manual Tester
Amgen, Covidien, Valley Labs
03.2021 - Current
- Prepared and maintained accurate digital health records for patients.
- Provided educational documents and pamphlets to patients.
- Completed skilled administrative work to support all office staff and operational requirements.
- Complied with all federal, state and local regulations as well as company rules.
- Disposed of unsound and unsafe materials, products and equipment to prevent inappropriate reuse.
- Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
- Administered and interpreted COVID-19 symptom tests, including infrared temperature scans, oral thermometers, blood samples and surveys.
- Set up, maintained and verified sterility of lab equipment and tools.
- Worked flexible hours; night, weekend, and holiday shifts.
- Collected patient samples to test for COVID-19 infection.
- Documented novel coronavirus screening assessments.
Patient Care Technician
EDERLY CAREGIVER, PRIVATE HOME
03.2020 - 12.2020
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Obtained patient vital signs and reported results to family
- Cared for patients by providing ADL's, personal care and ambulation.
- Provided care for patients based on physical, psychological, educational and safety criteria.
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Documented observations and baseline measurements.
- Administered medication as directed by physician.
- Monitored progress and documented any patient health status changes, keeping family updated.
- Helped client maintain optimal health by overseeing medication administration and all doctor's appointments.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
SERVICE WORKER
University Of California, Berkeley
11.2019 - 01.2020
- Identified potential safety hazards through routine checks of supplies, equipment and environment.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Greeted customers at counter to fulfill requests and answer questions.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Sanitized dining ware and kitchen equipment according to health code standards.
Patient Care Technician
Long Life Adult Day Healthcare
12.2017 - 07.2018
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Organized medical charts for patients by assembling new admission pages and adding appropriate pages to charts.
- Provided care for patients based on physical, psychological, educational and safety criteria.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Assisted in providing patients with nutritional needs by transporting food trays and aiding with feeding.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Supported patient admissions, discharges and transfers to promote team efficiency.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Education
HIGH SCHOOL DIPLOMA - VIEW
View Park Preparatory Accelerated High School
Los Angeles, CABachelor of Arts - African American Studies And Disability Studies
University of California, Berkeley
Berkeley, CA08.2024
Skills
- Multi-line phone systems
- Scheduling
- Filing
- Appointment Setting
- Spreadsheets
- Patient demographics
- Patient care and confidentiality
- Customer Service
- Critical thinking
- Verbal and written communication
- Excellent work ethic
- Adaptability
- Multitasking abilities
- Clerical
- Documentation and reporting
- Administrative support
- Customer and client relations
- 60 WPM typing speed
- Social Media Knowledge
- Strong Interpersonal Skills
- MS Office
- Resourceful
Timeline
Peer College Counselor
University Of California Berkeley
12.2023 - Current
Medical Admin Assistant Covid Screener/Manual Tester
Amgen, Covidien, Valley Labs
03.2021 - Current
Patient Care Technician
EDERLY CAREGIVER, PRIVATE HOME
03.2020 - 12.2020
SERVICE WORKER
University Of California, Berkeley
11.2019 - 01.2020
Patient Care Technician
Long Life Adult Day Healthcare
12.2017 - 07.2018
HIGH SCHOOL DIPLOMA - VIEW
View Park Preparatory Accelerated High School
Bachelor of Arts - African American Studies And Disability Studies
University of California, Berkeley