Tailon Penn
West Haven,CT
Summary
Dedicated and goal-oriented professional with over 5 years of management experience, possessing ServSafe, PCA and my Guard Card certifications. Excels in fast-paced environments, ensuring timeliness and efficiency in all tasks. Thrives under pressure, drawing upon personal hardships as a source of strength to overcome challenges and lead with resilience. Recognized for exceptional leadership skills, adept at motivating teams to achieve shared objectives while maintaining high standards of quality and safety. Committed to continuous growth and development, leveraging both professional expertise and personal experiences to drive success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer
Sparks Security
08.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Monitored and patrolled premises via vehicle, bicycle, and on foot.
- Executed crowd management and access control measures to ensure safety. Applied de-escalation techniques to manage conflicts effectively.
- Theft deference strategies in retail positions
PCA
NOVA HOME CARE, INC.
11.2017 - Current
- PCA work, senior care, homecare, liv-in Care giver work
- Light house keeping, incontinence work
- Feeding and bathing as needed
Store Manager
Dunkin Donuts
02.2021 - 03.2023
- Opening, Closing store, Managing shift, helping on the floor if need be
- Hiring, making the schedule
- Training new employees
- Handling cash, safe codes, and bank deposits
- I am Servsafe Certified
Education
Guard Card Certification
LJB Security Training
East Haven06-2024
High school diploma -
New Haven Adult and continuing Education center
New Haven, CT05.2024
Skills
- Policy enforcement
- Team leadership
- Staff training and development
- Problem-solving
- Compassionate care
- Behavioral management
- Friendly, positive attitude
Certification
- MOAB, 06/01/24, 06/01/26
- First Aid Certification, 07/01/24, 07/01/27
- CPR Certification, 07/01/24, 07/01/27
- Guard Card, 06/01/24, 06/01/29
- Baton Permit, 06/01/24, 06/01/27
- ServSafe, 02/01/23, 02/01/27
Personal Information
- willing to relocate to New Haven, Milford, North Haven
- Looking to work in Security
- Still open to PCA work
Timeline
Security Officer
Sparks Security
08.2024 - Current
Store Manager
Dunkin Donuts
02.2021 - 03.2023
PCA
NOVA HOME CARE, INC.
11.2017 - Current
Guard Card Certification
LJB Security Training
High school diploma -
New Haven Adult and continuing Education center
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