Tailor N Turner
Manhattan,KS
Summary
Highly motivated professional excited about the opportunity to join Kansas State University if selected. I have a strong educational background and proven credibility in administrative support. I am confident in my ability to contribute to Kansas State University’s success. Eager to leverage my skills and make a meaningful impact and drive positive results. I would be grateful to showcase my abilities and make a valuable contribution to your team.
Overview
9
9
years of professional experience
Work History
Administrative Support Specialist/CSR
Pawnee Mental Health Services
Junction City, KS
02.2023 - Current
- Exemplary customer service
- Managing customer service representatives to ensure the best care for our clients and staff
- Performing administrative and clerical functions to better assist providers
- Documenting client's charts of their arrival to every appointment
- Operating with different technologies to better assist providers and staff
- Providing clients with resources for food and housing
- Assisting with cash handling and bank deposits for client's bill pay, as well as providing every client with a detailed account analysis
- Working with systems such as but not limited to; Inovalon to ensure client's medical and therapy appointments with providers are covered under their insurance policy
- Cross training in different departments
- Multitasking daily in a fast environment while maintaining correspondence and meeting deadlines
- Demonstrating typing efficiency with minimal scheduling errors
- As well as excelling in systems such as; Microsoft excel, Microsoft outlook, Microsoft powerpoint, Microsoft sheets, and Microsoft word
SALES REPRESENTATIVE TEAM LEADER
Verizon Wireless
Manhattan, KS
02.2017 - 07.2022
- Led team to exceed sales targets through strategic planning and effective communication
- Developed training programs for new sales representatives, enhancing onboarding efficiency
- Analyzed market trends to identify opportunities for product promotion and customer engagement
- Negotiated prices, terms of sales and service agreements
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends
- Set and achieved company defined sales goals
- Resolved customer inquiries promptly, ensuring high levels of satisfaction and retention rates
- To teach new technologies to customers in any and every demographic
Education
BBA - Business Finance with a concentration of accounting
Strayer University
2026
Associates Degree of Science - undefined
Cloud County Community College
Junction City, KS05-2017
High School Diploma - undefined
Junction City High School
Junction City, KS05-2015
Skills
Accounts Payable and Payroll
Administrative support/Clerical support
Data entry and Documentation
Management/Leadership
Office equipment proficiency/technical support
Microsoft office literacy
Staff engagement
Scheduling and Organization
Customer service and time management
Described as taking initiative
Timeline
Administrative Support Specialist/CSR
Pawnee Mental Health Services
02.2023 - Current
SALES REPRESENTATIVE TEAM LEADER
Verizon Wireless
02.2017 - 07.2022
Associates Degree of Science - undefined
Cloud County Community College
High School Diploma - undefined
Junction City High School
BBA - Business Finance with a concentration of accounting
Strayer University