
I am a reliable and bilingual State-certified Certified Nursing Assistant with 1 year of experience in a Long Term Care and Assisted Living facility. I have profound experience in a dynamic workspace, providing quality patient care while working with residents, families, and staff. Throughout my career, I have cared for residents in different settings, including units focused on dementia care, behavioral care and end of life care. While caring for these patients I focused on compassionately and patiently assisting them to meet their goals to complete their ADLs. While working with these patients I always make it my priority to meet their physical, emotional, and spiritual needs through culturally competent and unprejudiced practices. I also have two years of experience as a Medical Receptionist, where I learned further communication skills. I have utilized my empathic manner as a caregiver into my role in front desk duties. I have had the ability to connect with patients, and connect with the clinical team members as well. My ability to complete all front end tasks has shaped me into an efficient worker. I have the ability to recognize an emergent situation and vastly react, complete and organize all paperwork, including answer all phone calls and directing them to the appropriate clinical personnel. I have mastered the ability to balance and understand the importance of team-work in a healthy work environment.