Taina Marsh
North Berwick,Maine
Summary
Friendly and outgoing leader with excellent interpersonal communication strengths and a team-oriented focus. Proven ability to deliver exceptional customer service and leadership. Excels at maintaining composure and positive attitude during high pressure situations. Attentive, organized and efficient approach to handling simultaneous tasks. Eagerness and capacity to learn new methods and procedures quickly in new environments.
Overview
4
4
years of professional experience
Work History
Youth Programs Coordinator
Town of Orono Recreation
07.2024 - Current
- Oversaw daily logistics such as scheduling, supplies management, and environment set-up to ensure smooth program operation
- Collaborated with local organizations to create partnership opportunities, resulting in more diverse program offerings for participants.
- Oversaw purchasing and organization of camp inventory and scheduled camp field trips in accordance with the yearly department budget.
- Maintain accurate documentation of attendance, incident reports, accident reports, purchases and staff evaluations
- Monitored student progress through regular assessments and evaluations, adjusting program content accordingly for continuous improvement.
- Mentored participants individually or in small groups, providing guidance and support during various challenges in their lives.
Front Desk Manager
University of Maine Campus Recreation
05.2022 - 09.2024
- Train new staff on correct procedures, compliance requirements, and performance strategies.
- Resolve guest complaints and issues promptly by using problem solving, critical thinking skills and active listening to ensure guest satisfaction.
- Oversee front desk operations focusing on staff productivity, and efficiency.
- Collaborate with upper management to implement improvements and discuss strategies to meet and exceed overall team goals.
- Maintain accurate records of cash handling, incident reports, inventory and front desk staff evaluations.
Personal Trainer and Group Fitness Instructor
University of Maine Campus Recreation
01.2023 - 08.2024
- Developed, planned, and led personal and group fitness classes such as Dance HIIT, Work Fit, Blackbear Fit, Butts and Guts, and Strong Women.
- Designed specific workouts for individual clients based on performance ability.
- Assisted clients with personal fitness goals through realistic objectives.
- Trained clients using strength training, cardiovascular exercise, mobility training, stretching.
- Tracked and documented client progress to ensure realistic short and long term goals were met.
Berwick Summer Camp Assistant Director
Town of Berwick Recreation
06.2021 - 08.2024
- Prepared weekly counselor and CIT work schedules to meet operational needs.
- Resolve parent complaints and concerns as well as regularly communicating with parents in regards to their child.
- Oversaw purchasing and organization of camp inventory and scheduled camp field trips in accordance with the yearly department budget.
- Maintain accurate records of attendance, incident reports, accident reports, purchases and staff evaluations.
- Conduct weekly staff meetings and assess staff performance and address staff concerns to improve productivity and team synergy.
- Supervised camper and team safety by giving clear directions and training for ideal behaviors and required monitoring strategies.
Education
Master of Science - Athletic Training
University of Maine
Orono, ME05-2026
Bachelor of Science - Kinesiology And Physical Education
University of Maine
Orono, ME05-2024
High School Diploma -
Robert. D. Edgren Highschool
Misawa, Japan06-2020
Skills
- Leadership skills
- Motivational
- Client engagement
- Activity planning
- Staff management
- Team operations
- Program coordination
- Youth engagement
Certifications and Accomplishments
ECSI First aid certification, 2/10/2023
AHA Heart saver CPR/AED certification, 4/17/2023
American Red Cross CPR/AED certification, 09/25/2024
Physical Therapy Shadowing Internship, August 2019 - June 2020
250 Hour Immersive Physical Therapy Internship, May 2024 to September 2024
Timeline
Youth Programs Coordinator
Town of Orono Recreation
07.2024 - Current
Personal Trainer and Group Fitness Instructor
University of Maine Campus Recreation
01.2023 - 08.2024
Front Desk Manager
University of Maine Campus Recreation
05.2022 - 09.2024
Berwick Summer Camp Assistant Director
Town of Berwick Recreation
06.2021 - 08.2024
Master of Science - Athletic Training
University of Maine
Bachelor of Science - Kinesiology And Physical Education
University of Maine
High School Diploma -
Robert. D. Edgren Highschool
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