Taina Torres
Chicago,IL
Summary
A detail-oriented and professional office assistant seeking a position within a company with a clear mission statement and room for long-term growth. In which I have the ability to leverage and expand my administrative expertise.
Overview
6
6
years of professional experience
Work History
Receptionist
Associated Pediatric Partners
Chicago, IL
06.2023 - Current
- Create and maintain patient profiles.
- Scheduled appointments for patients, verify insurance, and manage patient records.
- Provide administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Schedule and confirm meetings for management team.
- Process patient copays and out-of-pocket payments according to insurance policies and company procedures using a POS terminal.
- Perform data entry tasks into various computer systems accurately and promptly.
- Ensure patient privacy by adhering to procedures, overseeing records, and securing confidential information.
Receptionist
MyEyeDr
Chicago, IL
09.2022 - 04.2023
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Updated client information to maintain accounts.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Processed payments and updated accounts to reflect balance changes.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Coordinated pick-up and delivery of express mail services.
- Sorted invoices for accounting department by date stamping and filing by vendor code.
Pharmacy Technician
Walgreens
Chicago, IL
03.2021 - 09.2022
- Created and updated customer profiles, including updating demographics, allergies, and new medications in the pharmacy computer systems.
- Evaluated written prescriptions and refill requests for completeness and accuracy before filling.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
Cashier
Tony's Finers Foods
Chicago, IL
03.2018 - 04.2022
- Operated POS system to receive payment by cash, check and credit card.
- Trained newly onboarded cashiers.
- Helped customers find specific products, answered questions, and offered product advice.
Education
High School Diploma -
Frederick Von Steuben Metropolitan Science Center
Chicago, IL06.2020
Associate in Science -
City Colleges of Chicago - Wilbur Wright College
Chicago, ILSkills
- Administrative proficiency
- Data Entry and Analysis
- Regulatory Compliance
- Customer service excellence
- Problem-solving aptitude
- Time Management
Timeline
Receptionist
Associated Pediatric Partners
06.2023 - Current
Receptionist
MyEyeDr
09.2022 - 04.2023
Pharmacy Technician
Walgreens
03.2021 - 09.2022
Cashier
Tony's Finers Foods
03.2018 - 04.2022
High School Diploma -
Frederick Von Steuben Metropolitan Science Center
Associate in Science -
City Colleges of Chicago - Wilbur Wright College
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