Tainary Quintero Roman
San Jacinto
Summary
Dedicated sales associate with proven skills in customer service, teamwork, and problem-solving. Committed to enhancing the shopping experience and resolving customer issues efficiently.
Overview
5
5
years of professional experience
Work History
Sales Associate & Outbound Team
Amazon Fresh
Murrieta, CA
05.2024 - 03.2026
- Assisted customers in product selection, providing personalized service to enhance shopping experience.
- Maintained inventory accuracy through regular stock checks and replenishment processes.
- Collaborated with team members to optimize store layout for improved customer flow and accessibility.
- Handled online orders and shopped to the best ability for the costumers while also delivering it to their vehicle via curbside.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Shift Lead
Taco Bell Restaurant
Hemet, CA
07.2021 - 11.2023
- Supervised daily operations, ensuring compliance with company policies and health regulations.
- Trained and mentored new team members, enhancing overall team performance and service quality.
- Managed inventory levels, optimizing stock replenishment to reduce waste and maintain product availability.
- Coordinated shift schedules, balancing labor needs with operational demands for efficiency.
- Resolved customer complaints promptly, fostering a positive dining experience and encouraging repeat business.
- Monitored cash handling procedures, ensuring accuracy in transactions and financial accountability.
- Completed store opening and closing procedures and balanced tills.
- Kept employees operating productively and working on task to meet business and customer needs.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
- Responded to and resolved customer questions and concerns.
- Collaborated with management to develop strategies for improving overall store operations.
Education
Associate of Science - Sonography
Mt. San Jacinto College
San JacintoHigh School Diploma -
San Jacinto High School
San Jacinto, CA06-2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Outgoing personality
- Cash handling
- Flexible schedule
- Cash register operation
- Stocking and receiving
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Sales Associate & Outbound Team
Amazon Fresh
05.2024 - 03.2026
Shift Lead
Taco Bell Restaurant
07.2021 - 11.2023
Associate of Science - Sonography
Mt. San Jacinto College
High School Diploma -
San Jacinto High School