Taiquim Johnson
Queens,NY
Summary
Dynamic sales and marketing leader with a proven track record at Upscale Auto Group, driving team success and enhancing customer satisfaction. Expert in sales strategy development and CRM software, I excel in fostering relationships and delivering impactful training programs, resulting in improved team performance and market competitiveness.
Overview
10
10
years of professional experience
Work History
Director of Sales and Marketing
Upscale Auto Group
Queens, NY
01.2021 - Current
- Led sales team in achieving monthly targets and maintaining customer satisfaction.
- Developed training programs for new sales associates to enhance product knowledge.
- Analyzed market trends to adjust pricing strategies and improve competitiveness.
Marketing Representative
Fidelis Care
Queens, New York
10.2018 - 12.2020
- Developed marketing materials to promote Fidelis Care services and programs.
- Collaborated with team members to create effective outreach strategies for community engagement.
- Organized community events to raise awareness of health insurance options available through Fidelis Care.
Member Services Representative
Fidelis Care NY
10.2017 - 10.2018
- Provided exceptional customer service to members through phone and in-person interactions.
- Resolved member complaints through thorough investigation and information research.
- Delivered exceptional customer service via phone and in-person interactions.
- Assisted members with enrollment processes, benefits, and claims inquiries effectively.
Office Supervisor
Delaware State University
Dover, DE
01.2016 - 05.2017
- Supervised daily office operations and staff activities at Delaware State University.
- Coordinated scheduling and workflow for office meetings and events.
- Managed inventory of office supplies and ensured availability for staff needs.
Assistant Coach Intern
Early College High School
Dover, DE
08.2015 - 05.2017
- Developed practice plans to enhance student-athlete skills and teamwork.
- Assisted in organizing game schedules and transportation for teams.
- Provided individualized coaching to support athletes' personal development.
Game-Time Operations/Marketing
Delaware 87ers
Wilmington, DE
11.2015 - 04.2016
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
BA - Sports Management, Marketing
Delaware State University
Dover, DE05.2017
Skills
- Microsoft Office proficiency
- Time management
- CRM software proficiency
- Problem-solving expertise
- Sales strategy development
- Customer relationship management
- Product promotion techniques
- Team leadership
Volunteer Extracurricular Activities
- Student Government Association Advisor, 2015-16 academic school year
- Campus Activities Board Vice President, 2015-16 academic school year
- Delaware State University Marketing Club President, 2014-2016
- Mr. Sports Management, 2014-17 academic school year
- Baseball/Softball Manager, Delaware State University
- Delaware State University Career Fair Volunteer/Conductor, 2013-2017
- Delaware State University Tour Guide/Ambassador, 2014-2017
- SLOWBUCKS TV Marketing Assistant
References
References available upon request.
Timeline
Director of Sales and Marketing
Upscale Auto Group
01.2021 - Current
Marketing Representative
Fidelis Care
10.2018 - 12.2020
Member Services Representative
Fidelis Care NY
10.2017 - 10.2018
Office Supervisor
Delaware State University
01.2016 - 05.2017
Game-Time Operations/Marketing
Delaware 87ers
11.2015 - 04.2016
Assistant Coach Intern
Early College High School
08.2015 - 05.2017
BA - Sports Management, Marketing
Delaware State University
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