Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Tairiana Santiago

Kissimmee,FL

Summary

Hospitable Recreation attendant proficient in obtaining and setting up recreational equipment, admitting patrons to recreational facilities and responding to requests for information. Customer-focused individual with positive attitude and friendly demeanor. In-depth knowledge of recreational facility rules and regulations, programs and amenities.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Recreation Attendant

Orlando World Center Marriott
05.2023 - Current
  • Educated guests on proper use of equipment to minimize injuries and ensure a safe experience.
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing inquiries.
  • Contributed to efficient facility operations by performing routine maintenance tasks and equipment inspections.
  • Developed innovative solutions for improving overall operational efficiency while maintaining quality standards for guests'' experiences.
  • Inspected park and recreational areas regularly to maintain safe and clean premises.

Cashier Trainer

Auntie Anne's Pretzels
10.2022 - 04.2023
  • Improved communication between cashiers and other departments, fostering a more cohesive store environment.
  • Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
  • Helped customers complete purchases, locate items, and join reward programs.

Crew Member Trainer

Sonic Drive-in
06.2021 - 02.2022
  • Trained new employees by providing knowledge of specific store tasks, policies and goals.
  • Improved communication between cashiers and other departments, fostering a more cohesive store environment.
  • Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Trained other employees in customer service, food safety, and performance requirements.

Education

High School Diploma -

Haines City Senior High School
Haines City, FL
05.2023

Bachelor of Science - Nursing

Florida Southern College
Lakeland, FL
05.2027

Skills

  • Patience and Empathy
  • Team player attitude
  • Leadership Qualities
  • Safety awareness
  • CPR trained
  • Customer Service
  • Customer Assistance
  • Activity Planning
  • Teamwork and Collaboration

Certification

CPR certified, American heart association - Till 2025

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Recreation Attendant

Orlando World Center Marriott
05.2023 - Current

Cashier Trainer

Auntie Anne's Pretzels
10.2022 - 04.2023

Crew Member Trainer

Sonic Drive-in
06.2021 - 02.2022

High School Diploma -

Haines City Senior High School

Bachelor of Science - Nursing

Florida Southern College

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Tairiana Santiago