TAIRRA COUTEE
Bossier City,LA
Summary
- Ability to operate calculator, computer, Microsoft Office, fax and other office equipment
- Proficient in Microsoft Office applications (Word, Excel)
- Good organization skills
- Ability to handle multiple tasks and meet deadlines
- Ability to understand verbal and written instructions
- Ability to follow oral and written instructions
- Good phone skills
- Strong organizational and analytical skills
- Ability to establish and maintain courteous, cooperative relations when interacting with staff, providers and the public
- Basic writing skills to draft memos, letters, and reports
Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Effectively reduced inefficiencies and storage needs by archiving aging files and eliminating redundancies. Systematic and knowledgeable with strong attention to detail and strong work ethic.
Overview
7
7
years of professional experience
Work History
Substitute Teacher, K-12
Caddo Parish Schools
08.2023 - Current
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
Graphic Designer
Self-employeed
02.2018 - Current
- Developed creative design for print materials, banners and signs.
- Created digital image files for use in digital and traditional printing methods.
- Developed creative design for print materials, brochures, banners, and signs.
- Collaborated with content and marketing teams to confirm design compliance with brand guidelines.
- Designed creative digital displays used in online advertising for local businesses.
- Completed final touches for projects such as images sizes and font selection.
Work From Home Agent
Conduent
06.2020 - 02.2022
- Developed relationships with customers and used product and process knowledge to provide unrivaled customer experiences.
- Delivered exceptional verbal communication abilities during phone conversations or written correspondence with clients via email or chat platforms.
- Provided personalized assistance to customers, boosting overall satisfaction and retention rates.
- Navigated computer systems efficiently to access information quickly, providing accurate responses during customer interactions.
- Achieved performance targets consistently by maintaining a strong work ethic and dedication to excellence in customer service.
- Managed high volume of incoming calls for efficient problem-solving and timely support, ensuring positive client experiences.
- Utilized time management strategies effectively while working remotely, balancing workload demands with personal responsibilities at home.
- Handled escalated situations calmly by applying conflict resolution skills when dealing with challenging customers or complex issues.
- Participated in ongoing training sessions to stay current on industry trends, best practices, and company policies or procedures.
- Delivered prompt service to prioritize customer needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
School-clerical-assistant
HISD
08.2019 - 05.2020
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Welcomed office visitors and alerted staff
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Teacher's Assistant
St. Therese Catholic School
09.2017 - 05.2019
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Graded assignments and reported individual progress to teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted lead teachers with lesson plan creation and materials development .
- Attended training classes, parent conferences and faculty meetings to stay up-to-date on student progress.
Education
Master of Arts - Education
Prairie View A & M University
Prairie View, TX12.2026
Associate of Arts - Graphic Design
Houston Community College
Houston, TX06.2019
High School Diploma -
Thurgood Marshall High School
Missouri City, TX06.2017
Skills
- Student Engagement
- Positive Reinforcement
- Instructional Strategies
- Special Needs Support
- Classroom Management
- Verbal and written communication
- Behavior Management
Timeline
Substitute Teacher, K-12
Caddo Parish Schools
08.2023 - Current
Work From Home Agent
Conduent
06.2020 - 02.2022
School-clerical-assistant
HISD
08.2019 - 05.2020
Graphic Designer
Self-employeed
02.2018 - Current
Teacher's Assistant
St. Therese Catholic School
09.2017 - 05.2019
Master of Arts - Education
Prairie View A & M University
Associate of Arts - Graphic Design
Houston Community College
High School Diploma -
Thurgood Marshall High School