Tairyn Miller
Aubrey,USA
Summary
Adaptable, positive, and goal-oriented worker with diverse experience across various industries. Embraces constructive criticism as an opportunity for learning and personal development. Demonstrates a strong work ethic, versatile skill set, and the ability to thrive in different environments. Consistently showcases these qualities through resume and actions. Gains valuable skills through entrepreneurial ventures, volunteer work, and dedication as a hard worker.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Valley Cities Behavioral Health Care
Federal Way, WA, USA
10.2022 - Current
- Check and verify Insurance for past, future and current clients
- Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
- Schedule appointments for patients, conduct reminder calls, and reschedule appointments when necessary
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Maintained detailed records of customer interactions, streamlining communication efforts between various departments.
- Averaging 30-80 inbound/outbound calls a day
- Transcribing 50-100 voicemails a day
- Sending communications through, email, Microsoft teams or primary phone number.
- Effectively communicated complex information in a digestible format for callers of varying levels of technical understanding.
- Abiding by all HIPPA rules and regulations
- Delivered prompt service to prioritize customer needs.
- Promptly responded to inquiries and requests from prospective customers.
- Responded promptly to customer inquiries via email or telephone in a professional manner.
Photographer
Ahshai Photography
Seattle, WA
11.2016 - Current
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
- Oversaw studio equipment maintenance and inventory management to ensure optimal functionality during shoots.
- Consistently met tight deadlines by multitasking effectively in a fast-paced work environment.
- Enhanced visual storytelling by skillfully editing and selecting impactful images for articles and publications.
- Manage and maintain photography equipment and studio space for a seamless workflow.
- Coordinated with business to execute promotional campaigns, product shoots, and brand-focused projects.
- Manage product timelines, manage business social media acounts and provide guidance on the aesthetic and visual style that best represents their brand.
Team Member/Lead
Nana's Southern Kitchen
Kent, WA, USA, WA
06.2020 - 10.2024
- Taking customers orders and providing curbside assistance
- Clean, wipe down, sanitize building through out the day
- Reconciled cash and credit card transactions to maintain accurate records.
- Greeted guests pleasantly and answered menu questions.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Used proper techniques to prepare food and ingredients.
- Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
- Worked flexible hours across night, weekend, and holiday shifts.
School Photography
Perler Photography
Puy, Washington
07.2022 - 12.2022
- Collaborated with marketing department on promotional materials featuring photographs taken at school events.
- Edited digital photographs to ensure quality standards were met.
- Maintained various studio equipment.
- Set up camera control equipment, stands, and tripods for shoots.
- Set up lights, backdrops, and props for shoots and events.
- Directed models and subjects during photo shoots to capture desired expressions and poses.
- Coordinated the packaging and shipping of photos to students and parents in timely manner.
Senior Manager CSR
Credit Corp Solutions
Federal Way, WA, USA
10.2021 - 03.2022
- Manage multiple delinquent accounts for debt collection efforts
- Meet the quota and doing weekly evaluations for employees
- Train, manage and supervise employees in groups and teams
- Keep track of assigned accounts and identify outstanding debts
- Plan course of action to recover outstanding payments
- Averaging minimum 200 calls a day
- Cold calling/Following up
- Taking escalated calls, problem solving and negotiating with clients
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Provided excellent customer service during difficult conversations, empathizing with debtors while remaining firm on repayment expectations.
- Worked in call center environment handling manual and automatically dialed outbound calls.
Retail Sales Associate
Gap Inc.
Auburn, WA, USA
10.2019 - 01.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
High school diploma -
Auburn High School
Auburn, WA06.2019
Skills
- Customer service
- Leadership
- Communication skills
- Microsoft Word
- Microsoft Excel
- Insurance Verification
- HIPPA guidelines
Education
Auburn, WA
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Customer Service Representative
Valley Cities Behavioral Health Care
10.2022 - Current
School Photography
Perler Photography
07.2022 - 12.2022
Senior Manager CSR
Credit Corp Solutions
10.2021 - 03.2022
Team Member/Lead
Nana's Southern Kitchen
06.2020 - 10.2024
Retail Sales Associate
Gap Inc.
10.2019 - 01.2020
Photographer
Ahshai Photography
11.2016 - Current
High school diploma -
Auburn High School