Taisha Lee
Marshville,NC
Summary
Administrative and medical records professional focused on electronic medical records and secure confidential data handling. Skilled in HIPAA-compliant documentation, records management, appointment scheduling, and data entry accuracy. Proficient in Microsoft Office for organized, timely processing of records.
Overview
1
1
Certification
27
27
years of professional experience
Work History
Administrative Associate II (Records)
North Carolina Department of Corrections
Polkton, North Carolina
11.2023 - Current
- Processed incoming and outgoing correspondence, ensuring timely delivery and response to enhance communication efficiency.
- Used office software, including word processing, spreadsheets, and databases, to complete daily tasks.
- Organized and maintained records, documents, and materials for quick accessibility and retrieval by team members.
- Verified data and summarized information to support records management.
- Filed records and documents according to policy requirements.
- Oversaw inventory of essential supplies to maintain consistent availability for daily operations.
Patient Services Coordinator
Urology Specialists of the Carolinas
Matthews, North Carolina
12.2012 - 11.2023
- Coordinated scheduling of urology visits and patient flow to optimize clinic appointments.
- Verified insurance benefits and obtained prior authorizations to facilitate access to specialty care.
- Managed patient calls and directed messages to appropriate care teams for timely responses.
- Registered new patients and updated demographic data in electronic medical records.
- Registered new patients in compliance with HIPAA guidelines.
- Provided a warm and professional greeting to patients and visitors to ensure a positive first impression.
- Balanced and reconciled cash drawer daily to maintain financial accuracy for the department.
Medical Records Clerk
Novant Health (Matthews Family Physicians)
Matthews, North Carolina
07.1999 - 12.2012
- Retrieved, routed, and monitored confidential records for clinical staff, facilitating timely access to essential patient data.
- Scanned and entered patient records into the Novant Matthews Medical Center EHR system to ensure accurate and accessible health information.
- Organized paper charts for appointments and provider review, improving retrieval efficiency for healthcare providers.
- Responded to records requests from departments and outside medical offices.
Education
Certificate - Secretarial Of Science
American Business & Fashion Institute
NC03-1996
High School Diploma -
Forest Hills High School
Marshville, NC05-1994
Skills
- Records management
- Electronic health records
- Epic systems expertise
- Records coordination
- Microsoft Office proficiency
- Data entry
- Appointment coordination
Certification
- Notary
Timeline
Administrative Associate II (Records)
North Carolina Department of Corrections
11.2023 - Current
Patient Services Coordinator
Urology Specialists of the Carolinas
12.2012 - 11.2023
Medical Records Clerk
Novant Health (Matthews Family Physicians)
07.1999 - 12.2012
Certificate - Secretarial Of Science
American Business & Fashion Institute
High School Diploma -
Forest Hills High School