Taisha Santiago

Manage patient admissions, manage patient flow; Emergency Psych/Substance abuse ; patient safety transport

In addition to performing duties of Assignment level II at a more responsible level, also performs duties as follows: Supervises and instructs a small unit or group (s) engaged in clerical activities.

Plans, assigns, and reviews the work of subordinates, and is generally responsible for the satisfactory completion of the work performed in the unit or group(s)

• Performs and records patient’s vital signs & documents intake and output and other data as assigned
• Performs clinical procedures, such as specimens.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.

• Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
• Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies.
• Managed daily office tasks such as answering phones, scheduling appointments, and maintaining inventory levels to ensure smooth operations.
• Developed correspondence letters, memos, and emails.