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Kierra Smith
Jacksonville,FL
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Clerical Associate
UF Health Jacksonville
Jacksonville, FL
03.2025 - Current
- Processed patient information and documentation efficiently to ensure accurate record-keeping.
- Communicated effectively with healthcare staff to support multi-disciplinary team collaboration.
- Maintained electronic health records using EMR systems, ensuring data accuracy and compliance.
- Trained new clerical staff on procedures and software applications to foster team development.
- Answered and managed over 30 incoming and outgoing calls while recording accurate messages for distribution to unit staff.
- Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies.
- Resolved patient inquiries promptly, improving satisfaction and trust in healthcare services provided.
- Maintained inventory of medical supplies and ordered replacements as necessary to support operations.
Unit Clerk
Lakeview Health
Jacksonville, FL
02.2024 - 03.2025
- Processed patient admissions and discharges efficiently, ensuring accurate documentation and timely updates.
- Managed medical records and confidential information in compliance with HIPAA regulations.
- Coordinated communication between healthcare staff, patients, and families to enhance service delivery.
- Scheduled appointments and maintained calendars for multiple healthcare providers, optimizing workflow efficiency.
- Prepared admissions charts and scanned records.
- Consistently met deadlines when completing tasks such as filing documents or inputting data into the hospital's system.
- Facilitated timely transfer of patients within the 50 plus bed facility by coordinating bed assignments and communicating with appropriate departments.
- Improved patient experience by promptly addressing any concerns or questions related to their stay at the facility.
Flex Warehouse Associate
Amazon
Jacksonville, FL
06.2023 - Current
- Operated warehouse equipment to efficiently move products and maintain inventory accuracy
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Consistently lifted materials weighing as much as 75 plus pounds.
- Implemented safety protocols to maintain a secure work environment and reduce workplace incidents
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Maintained clean, orderly work environment free of hazards.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Stay at Home Parent
Self Employed
Jacksonville, FL
03.2020 - 06.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Monitored children's activities to verify safety and wellbeing.
- Encouraged children's emotional and social development.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Facilitated conflict resolution among both children 5 years apart, promoting healthy communication and problem-solving skills.
Education
Associate of Science - Radiography
St. Johns River State College
Saint Augustine, FL05-2029
Associate of Science -
Florida State College At Jacksonville
Jacksonville, FL04-2020
Skills
- HIPAA compliance
- Medical terminology
- Supply restocking
- Strong organization
- BLS certified
- Strong communication skills
- Collaborative teamwork
- Patient escorting
Interests
Timeline
Clerical Associate
UF Health Jacksonville
03.2025 - Current
Unit Clerk
Lakeview Health
02.2024 - 03.2025
Flex Warehouse Associate
Amazon
06.2023 - Current
Stay at Home Parent
Self Employed
03.2020 - 06.2023
Associate of Science - Radiography
St. Johns River State College
Associate of Science -
Florida State College At Jacksonville