Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Raecine Greaves

Brooklyn,NY

Summary

Diligent clerical associate with solid background in clerical tasks and administrative support. Consistently managed office operations, including scheduling, filing, and data entry, contributing to improved efficiency. Demonstrated proficiency in EPIC and effective communication skills to enhance team productivity. Healthcare professional with solid foundation in implementing and optimizing Epic Ambulatory systems. Known for driving efficiency and enhancing patient care through innovative EHR solutions. Recognized for strong team collaboration and adaptability in dynamic environments. Skilled in system troubleshooting, training, and workflow optimization.

Overview

5
5
years of professional experience

Work History

Clerical Associate

NYCHHC
01.2024 - Current
  • Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
  • Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies.
  • Managed daily office tasks such as answering phones, scheduling appointments, and maintaining inventory levels to ensure smooth operations.
  • Developed correspondence letters, memos, and emails.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.

HEAD CASHIER

HOME DEPOT
09.2019 - 02.2024
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
  • Educated employees on register use, merchandising, and customer service.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Conducted regular audits of register tills, ensuring accuracy in daily cash counts and minimizing discrepancies.

Education

Bachelor of Science - BIOMEDICAL INFORMATICS

NEW YORK CITY COLLEGE OF TECHNOLOGY
06.2023

ASSOCIATE IN SCIENCE -

NEW YORK CITY COLLEGE OF TECHNOLOGY
01.2022

Skills

  • Revenue Cycle Management
  • Time Management
  • Patient engagement strategies
  • Patient Charting
  • Complex Problem-Solving
  • Team Development
  • Data Collection
  • Document Management
  • Report Preparation
  • HIPAA Compliance
  • Care Coordination
  • Epic Software Proficiency

Volunteer Experience

Red Cross Team Leader, 05/01/19, 08/01/19, Bronx, NY, Provided fire safety awareness to low-income households, Assisted emergency, first response specialist teams through the city

Timeline

Clerical Associate

NYCHHC
01.2024 - Current

HEAD CASHIER

HOME DEPOT
09.2019 - 02.2024

ASSOCIATE IN SCIENCE -

NEW YORK CITY COLLEGE OF TECHNOLOGY

Bachelor of Science - BIOMEDICAL INFORMATICS

NEW YORK CITY COLLEGE OF TECHNOLOGY

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Raecine Greaves