Taisha Sierra
Visalia,CA
Summary
Versatile and dynamic, with a proven track record at El Basha Fresno for enhancing dining experiences through excellent food handling safety and strong leadership. Demonstrated adaptability across various roles, significantly improving operational efficiency. Fluent in Spanish, excelling in customer service and team collaboration, achieving notable increases in customer satisfaction and productivity.
Overview
10
10
years of professional experience
Work History
Lead Waitress
El Basha Fresno
01.2021 - 03.2023
- Handled cash transactions accurately and responsibly when required.
- Collaborated with kitchen staff to ensure timely delivery of food orders, enhancing the overall dining experience.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Stepped into various roles within the restaurant as needed, showcasing adaptability and team player mindset.
Cake Decorator
Vallarta Supermarket
12.2017 - 09.2020
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
Cashier
Tadros Enterprises (Fastrip,Valero)
05.2016 - 12.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Waitress Supervisor
Amirs Kabob
02.2014 - 04.2016
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Farm Laborer
Picar Farm Labor
03.2013 - 03.2014
- Collaborated with coworkers to complete daily farm tasks efficiently and quickly.
- Loaded and unloaded containers of materials and products on trucks, trailers and railcars by hand or with forklift truck.
- Expedited harvest process by utilizing efficient picking techniques to maximize productivity during peak seasons.
- Harvested crops at proper time for maximum yield and quality.
- Prepared land for planting crops to sow seeds for successful harvests.
Education
High School Diploma -
Lindsay High School
Lindsay, CASkills
- Strong leadership
- Adaptability
- Organization
- Production-driven
- Food handling safety
- Bilingual fluency in Spanish
Timeline
Lead Waitress
El Basha Fresno
01.2021 - 03.2023
Cake Decorator
Vallarta Supermarket
12.2017 - 09.2020
Cashier
Tadros Enterprises (Fastrip,Valero)
05.2016 - 12.2017
Waitress Supervisor
Amirs Kabob
02.2014 - 04.2016
Farm Laborer
Picar Farm Labor
03.2013 - 03.2014
High School Diploma -
Lindsay High School
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