Hi, I’m
Taishona Anderson
South Boston,VA
“Instead of looking at the past, I put myself ahead twenty years and try to look at what I need to do now in order to get there then.”
Diana Ross
Summary
Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
- Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
- Hardworking Data Transcriber known for fast typing skills and exceptional focus. Adept at completing projects with minimal supervision. Offering exceptional communication and interpersonal skills.
Overview
3
years of professional experience
Work History
StitchFixRemote, VA
Stylist
06.2022 - Current
Job overview
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Monitored current trends to understand fashions and better serve customer needs.
- Recorded notes for future reference about customer preferences and services delivered.
- Worked on 50 customers daily while maintaining distinguished cleanliness and organization of work areas.
- Styled over 200+ clients to date.
Southstone Recovery CenterHalifax, VA
Administrative Assistant
06.2022 - Current
Job overview
- Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
- Executed record filing system to improve document organization and management.
- Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Monitored premises, screened visitors, updated logs, and issued passes to maintain security.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Maintained company handbook to outline policies and provide insights to company mission and values
Securitas Security ServicesDanville , VA
Security Guard
04.2022 - Current
Job overview
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
- Patrolled and monitored premises on foot.
- Secured premises and personnel by patrolling the property.
- Checked identification of persons entering and exiting the facility to eliminate unauthorized visitors.
- Responded quickly to incidents and assessed active situations for security concerns.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Remained calm, assertive, and mindful to think critically and problem-solve during stressful situations.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured personal and company goods against robbery, vandalism, and illegal entry.
- Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
- Interacted assertively but non-confrontationally with personnel and general public.
- Oversaw entry and exit of up to 100+ employees, vendors, and drivers daily.
AmerisourceBergenRemote
Benefit Specialist
11.2021 - 01.2022
Job overview
- Conducted outbound customer service calls
- Verified patient insurance coverage
- Acted as the point of contact between the insurance company and patient
- Handled individual patient cases to ensure medications qualified for insurance coverage
- Utilized proper programs and processes to ensure patient information was secured
- Checked employees' benefits enrollment for accuracy and inputted all data into Salesforce.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email and in-person interactions.
- Observed strict procedures to maintain data and plan participant confidentiality.
Dominion Energy
Call Center Representative
06.2021 - 08.2021
Job overview
- Respond to various customers' billing and service-related inquiries via telephone and in writing
- Enroll new customers, offering appropriate products and services
- Offer new products and services to existing customers
- Process payments for current or outstanding balances
- Collect outstanding balances and/or negotiate appropriate payment arrangements
- Proficiency in Microsoft Office
- Demonstrated excellent written, verbal and interpersonal communication skills
WalmartSouth Boston, VA
E-Commerce Associate
09.2019 - 04.2021
Job overview
- Collaborated with search engine shopping specialists to place marketing content in desired online locations.
- Measured and analyzed web site usage data to maximize search engine returns and refine customer interfaces.
- Monitored website traffic and customer reviews to evaluate responses to site updates.
- Configured, added and removed items and images to provide most accurate representation of products on company's web portal.
- Displayed positive, professional, friendly and high-energy willingness to assist customers through video, chat or telephone interactions.
- Interacted with and sold to e-commerce customers and delivered prompt and courteous service.
- Maximized customer satisfaction by checking outgoing documents and shipment labels for accuracy and conformance to outlined customer requirements and preferences.
Education
Southside Virginia Community CollegeSouth Boston, VA
Associate of Applied Science from Human Services
05.2023
Southside Virginia Community CollegeAlberta, VA
No Degree from Information Technology
12.2021
Halifax County High SchoolSouth Boston, VA
High School Diploma
2021
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook,
- Kronos Dimensions
- PowerPoint
- Best Notes
- Attention to Detail
- Teamwork and Collaboration
- Presentations and Demonstrations
- Data Entry
- SalesForce
- Customer Service
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Stylist
StitchFix
06.2022 - Current
Administrative Assistant
Southstone Recovery Center
06.2022 - Current
Security Guard
Securitas Security Services
04.2022 - Current
Benefit Specialist
AmerisourceBergen
11.2021 - 01.2022
Call Center Representative
Dominion Energy
06.2021 - 08.2021
E-Commerce Associate
Walmart
09.2019 - 04.2021
Southside Virginia Community College
Associate of Applied Science from Human Services
Southside Virginia Community College
No Degree from Information Technology
Halifax County High School
High School Diploma
Similar Profiles
Cindy CastroCindy Castro
Warehouse Worker at StitchfixWarehouse Worker at Stitchfix
Loni St.johnLoni St.john
Warehouse Associate at StitchfixWarehouse Associate at Stitchfix
Patrice DuncanPatrice Duncan
Shipping Processor at StitchfixShipping Processor at Stitchfix
Lyndsey EdwardsLyndsey Edwards
Warehouse Team Lead at StitchfixWarehouse Team Lead at Stitchfix
Shakira ColeShakira Cole
First Assembly Operator at Hitachi EnergyFirst Assembly Operator at Hitachi Energy