Taissa Restrepo Agudelo
Toms River,NJ
Summary
Bilingual workforce leader specializing in recruitment, staff training, and team supervision within high-volume environments. Founded and managed a staffing agency, overseeing hiring and onboarding for teams of 40+. Nearly seven years of experience in nightlife service, excelling in communication and sales under pressure. Seeking roles in Human Resources, management, or sales leveraging leadership and people skills to drive results.
Overview
7
7
years of professional experience
Work History
Founder & Managing Director
T Management Group LLC
Atlantic City, USA
01.2025 - Current
- Founded and led a staffing and workforce support company serving high-visibility events.
- Recruited, trained, and supervised 40+ team members for major Atlantic City events including Latino Fest and BRT Weekend
- Managed full-cycle hiring including recruiting, interviewing, onboarding, and staff placement
- Developed onboarding guidance and training to prepare staff for client-facing roles
- Coordinated scheduling and workforce assignments, optimizing event coverage
- Served in an on-site leadership role during events, resolving issues and supporting team performance
- Cultivated strong relationships with event organizers, business owners, and community leaders to enhance collaboration
- Processed worker documentation to ensure compliance with certification requirements
Nightlife Server
Borgata Hotel Casino & Spa
Atlantic City, USA
01.2019 - Current
- Delivered high-level guest service in fast-paced nightlife environments including clubs and lounges
- Delivered sales-driven service through upselling, premium offerings, and active guest engagement
- Cultivated guest relationships, fostering repeat business and enhancing overall guest experiences
- Ensured professionalism and accuracy in high-volume sections, supporting seamless service delivery
- Collaborated with bartenders, security, hosts, and management to ensure smooth venue operations
- Thrived in high-pressure, sensory-rich settings requiring focus, adaptability, and communication
- Service professional in high-energy nightlife venues within a luxury resort and casino.
Brand Ambassador
Promomash & Various Brands
03.2025 - 05.2025
- Engaged customers to enhance brand awareness and stimulate product interest
- Represented brands at events and promotional campaigns
- Adapted messaging and approach for diverse audiences and environments to maximize engagement
Education
Associate Degree - Science
Atlantic Cape Community College
High School Diploma -
Skills
- Human Resources & Management
- Recruitment & Candidate Screening
- Employee Onboarding & Training
- Staff Supervision & Team Leadership
- Scheduling & Workforce Coordination
- Personnel Documentation & Compliance Support
- Conflict Resolution & Employee Relations Support
- Sales and Client Relations
- Customer Engagement & Relationship Building
- Upselling & Revenue-Focused Service
- Brand Representation & Promotion
- Client Satisfaction & Retention
- Persuasive Communication
- Operations & Administration
- Event Staffing & Team Coordination
- Administrative Support & Data Entry
- Multitasking in Fast-Paced Environments
- Bilingual Communication (English/Spanish)
- Problem Solving & Adaptability
Professional References
Available upon request
Core Skills
Recruitment & Candidate Screening, Employee Onboarding & Training, Staff Supervision & Team Leadership, Scheduling & Workforce Coordination, Personnel Documentation & Compliance Support, Conflict Resolution & Employee Relations Support, Customer Engagement & Relationship Building, Upselling & Revenue-Focused Service, Brand Representation & Promotion, Client Satisfaction & Retention, Persuasive Communication, Event Staffing & Team Coordination, Administrative Support & Data Entry, Multitasking in Fast-Paced Environments, Bilingual Communication (English/Spanish), Problem Solving & Adaptability
Timeline
Brand Ambassador
Promomash & Various Brands
03.2025 - 05.2025
Founder & Managing Director
T Management Group LLC
01.2025 - Current
Nightlife Server
Borgata Hotel Casino & Spa
01.2019 - Current
Associate Degree - Science
Atlantic Cape Community College