Summary
Overview
Work History
Education
Skills
Timeline
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Tait Thorvund

Reno,NV

Summary

I offer strong interpersonal skills and passion for hospitality with readiness to learn and adapt quickly. I bring understanding of guest relations and teamwork, and can easily acquire necessary expertise on job. These skills are ready to use and develop abilities in communication and organization in the runner role.

Overview

2
2
years of professional experience

Work History

Lead Host

Peppermill Casino, Resort & Spa
11.2024 - Current
  • Enhanced customer satisfaction by efficiently managing reservations and seating arrangements.
  • Resolved customer complaints promptly, maintaining a high level of customer satisfaction.
  • Facilitated smooth transitions between shifts by effectively communicating pertinent information to incoming staff members.
  • Effectively managed guest expectations by providing accurate wait times estimates allowing them to make informed decisions about their dining experience.
  • Developed rapport with regular clientele, fostering loyalty and repeat business.

Outdoor Maintenance Worker

Ruby Hill Winery
04.2023 - 04.2024
  • Assisted in the installation of landscape features like flowerbeds and irrigation systems for improved aesthetics.
  • Conducted routine inspections of outdoor areas to identify potential hazards or needed repairs promptly.
  • Implemented efficient watering schedules for plant life based on weather conditions to conserve water resources while promoting healthy growth.
  • Assisted with the training of new employees, providing guidance on proper tool usage, safety procedures, and maintenance techniques.

Education

Bachelor of Arts - Criminal Justice

University of Nevada, Reno
Reno, NV
12-2025

Skills

  • Exceptional communication
  • Team management
  • Guest relations
  • Task delegation
  • Staff scheduling
  • Shift management

Timeline

Lead Host

Peppermill Casino, Resort & Spa
11.2024 - Current

Outdoor Maintenance Worker

Ruby Hill Winery
04.2023 - 04.2024

Bachelor of Arts - Criminal Justice

University of Nevada, Reno

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