Summary
Overview
Work History
Education
Skills
Timeline
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Taitianna Villarreal

Milwaukee,WI

Summary

Proven leader with a track record of enhancing team productivity and customer satisfaction at Home Depot. Skilled in decision-making and employee training, adept at driving results through innovative solutions. Excelled in maintaining high standards of cleanliness and organization across roles, demonstrating exceptional guest service focus.

Overview

3
3
years of professional experience

Work History

Shift Lead

Old Country Buffet
  • Maintain kitchen work areas, equipment, or utensils in clean and orderly condition
  • Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars
  • Transfer supplies or equipment between storage and work areas, by hand or using hand trucks
  • Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices
  • Preparing the stainless steel service carts for the servers hourly
  • Collecting hot food, salad bar, taco bar, desert area dishes before it's overloaded
  • Taking the garbage to the trash compactor mid-day and night
  • On Thursdays kids night
  • Preparing the food for the front line.

Assistant manager

Auntie Anne's
  • Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliations
  • Issue receipts, refunds, credits, or change due to customers
  • Making sure mid-day and night shift paperwork is done properly and neatly in black ink
  • Place clean dishes, utensils, or cooking equipment in storage areas
  • Clean or prepare various foods for cooking or serving
  • Deep cleaning such as scrub floors, ceilings, walls
  • Garbage cans, refrigerators, machine operated cleaned monthly
  • Clean garbage cans with water or steam
  • Sort to dispose trash and taken to trash compactor
  • Transfer work locations weekly if needed.

Supervisor

Homedepot
03.2021 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Education

GED - Anatomy

Greendale High School

Skills

  • Decision-making capabilities
  • Customer service focus
  • Employee Training
  • Guest service

Timeline

Supervisor

Homedepot
03.2021 - Current

Shift Lead

Old Country Buffet

Assistant manager

Auntie Anne's

GED - Anatomy

Greendale High School
Taitianna Villarreal