Taitianna Villarreal
Milwaukee,WI
Summary
Proven leader with a track record of enhancing team productivity and customer satisfaction at Home Depot. Skilled in decision-making and employee training, adept at driving results through innovative solutions. Excelled in maintaining high standards of cleanliness and organization across roles, demonstrating exceptional guest service focus.
Overview
3
3
years of professional experience
Work History
Shift Lead
Old Country Buffet
- Maintain kitchen work areas, equipment, or utensils in clean and orderly condition
- Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars
- Transfer supplies or equipment between storage and work areas, by hand or using hand trucks
- Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices
- Preparing the stainless steel service carts for the servers hourly
- Collecting hot food, salad bar, taco bar, desert area dishes before it's overloaded
- Taking the garbage to the trash compactor mid-day and night
- On Thursdays kids night
- Preparing the food for the front line.
Assistant manager
Auntie Anne's
- Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliations
- Issue receipts, refunds, credits, or change due to customers
- Making sure mid-day and night shift paperwork is done properly and neatly in black ink
- Place clean dishes, utensils, or cooking equipment in storage areas
- Clean or prepare various foods for cooking or serving
- Deep cleaning such as scrub floors, ceilings, walls
- Garbage cans, refrigerators, machine operated cleaned monthly
- Clean garbage cans with water or steam
- Sort to dispose trash and taken to trash compactor
- Transfer work locations weekly if needed.
Supervisor
Homedepot
2021.03 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
GED - Anatomy
Greendale High School
Skills
- Decision-making capabilities
- Customer service focus
- Employee Training
- Guest service
Timeline
Supervisor
Homedepot
2021.03 - Current
Shift Lead
Old Country Buffet
Assistant manager
Auntie Anne's
GED - Anatomy
Greendale High School
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