Accomplished Multi-Unit Manager at 3CITY FOODS CORPORATION, adept in operations management and employee engagement. Excelled in fostering team development and driving sales growth, significantly reducing turnover by implementing strategic HR and operational improvements. Skilled in negotiation and conflict resolution, ensuring long-term organizational growth and high staff satisfaction.
Overview
20
20
years of professional experience
Work History
Multi-Unit Manager
3CITY FOODS CORPORATION
4415 HWY 6, SUGAR LAND . TX 77478
03.2024 - Current
Developed strong teams within each unit through effective recruitment, coaching, and mentoring efforts.
Reduced employee turnover rates by fostering a positive work environment that encouraged professional growth and development.
Optimized scheduling practices for better coverage during peak hours, enhancing both staff productivity and customer satisfaction rates.
Evaluated operational procedures regularly to identify inefficiencies or redundancies requiring immediate attention.
General Manager
THORNTONS LLC
2600 JAMES THORNTONS WY, USA LOUSVILLE KY
07.2021 - 09.2023
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
HR Generalist
Zion Wellness and Medical Clinic
521 W. Main Street, Lebanon, TN 37087
08.2015 - 07.2020
Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
Reviewed and screened applicant resumes to identify qualified candidates.
Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
General Manager
Tri-city Foods Corporation
1400 Opus Place #900, Downers Grove, Il 60515
08.2004 - 06.2015
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Managed budget implementations, employee evaluations, and contract details.
Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
Education
MBA - Human Resources Management
Robert Morris University
Chicago, IL
06-2019
Bachelor of Arts - Business Administration And Management
Robert Morris University
Chicago, IL
12-2017
Skills
Operations management
Sales growth
Staff development
Employee engagement
Positive attitude
Teamwork
Time management
Problem-solving
Excellent communication
Multitasking Abilities
Reliability
Team development
Professionalism
Good judgment
Task delegation
Negotiation and conflict resolution
MAKE A DIFFERENCE BKC
Work as substitute teacher for local school community and as mentor for student in impoverish community in college.
Timeline
Multi-Unit Manager
3CITY FOODS CORPORATION
03.2024 - Current
General Manager
THORNTONS LLC
07.2021 - 09.2023
HR Generalist
Zion Wellness and Medical Clinic
08.2015 - 07.2020
General Manager
Tri-city Foods Corporation
08.2004 - 06.2015
MBA - Human Resources Management
Robert Morris University
Bachelor of Arts - Business Administration And Management