Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Taj Herman

Riverview,FL

Summary

Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.

Overview

11
11
years of post-secondary education
6
6
years of professional experience

Work History

Delivery Driver

DoorDash
Riverview, FL
02.2021 - 06.2021
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Ensured excellent customer service.

Warehouse Associate

Amazon
Ruskin, FL
07.2020 - 03.2021
  • Performed a huge variety of duties including deciphering work orders, locating merchandise in storage locations, and picking and packing them for shipping to awaiting customers
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

Warehouse Associate

Amazon
Windsor, CT
10.2019 - 02.2020
  • Performed a huge variety of duties including deciphering work orders, locating merchandise in storage locations, and picking and packing them for shipping to awaiting customers
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

Photographer

Foster & Ince Cruise Services
Castries, St.Lucia
07.2017 - 07.2019
  • Photographed high-quality images for various print and digital projects.
  • Digitally edited photos to enhance appearance.

Web Designer/Web Developer

Foster & Ince Cruise Services
Castries, St.Lucia
07.2017 - 07.2019
  • Communicated with client if changes to design needed to be made and worked with them to come up with the best solution.
  • Completed front-end development tasks and ensured user experience design was incorporated into websites for optimal user accessibility.
  • Met with management to determine the needs of a website to ensure it reached its goals.
  • Worked with team members, communicating about the information to be contained on the website and how to effectively present it.

Computer Analyst Intern

Office Of State Ethics
Hartford, CT
01.2017 - 05.2017
  • Brought out of date system protocols into compliance with industry standards and applicable regulatory guidelines.
  • Identified shortcomings of existing departmental workflow to improve outcomes

Education

Bachelor of Arts - Web Design

University of Hartford
West Hartford, CT
01.2018 - 05.2022

Certificate in Web Technology - Computer And Information Sciences

Manchester Community College
Manchester, CT
08.2015 - 05.2017

High School Diploma -

St. Mary's College
Castries, St.Lucia
09.2008 - 05.2013

Skills

    Microsoft Office

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Timeline

Delivery Driver

DoorDash
02.2021 - 06.2021

Warehouse Associate

Amazon
07.2020 - 03.2021

Warehouse Associate

Amazon
10.2019 - 02.2020

Bachelor of Arts - Web Design

University of Hartford
01.2018 - 05.2022

Photographer

Foster & Ince Cruise Services
07.2017 - 07.2019

Web Designer/Web Developer

Foster & Ince Cruise Services
07.2017 - 07.2019

Computer Analyst Intern

Office Of State Ethics
01.2017 - 05.2017

Certificate in Web Technology - Computer And Information Sciences

Manchester Community College
08.2015 - 05.2017

High School Diploma -

St. Mary's College
09.2008 - 05.2013
Taj Herman