Taj White
Brandywine,MD
Summary
Dynamic and results-driven professional with a strong background in customer service and automotive repair at Walmart. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Skilled in cash handling and maintaining operational efficiency, consistently achieving high satisfaction ratings while ensuring quality control in service delivery.
Overview
8
8
years of professional experience
Work History
Self Employed
24k Services
Brandywine, MD
06.2024 - Current
- Manage client projects, ensuring timely delivery and client satisfaction.
- Develop strategic plans that enhance business growth and efficiency.
- Implement cost-saving measures, resulting in measurable financial improvements.
- Collaborate with clients to identify needs and tailor services accordingly.
- Eager to learn and adapt quickly, showcasing a strong work ethic and punctuality in every task.
- Coordinate cross-functional teams to deliver client projects on schedule, fostering strong client relationships.
- Conduct in-depth market analysis to identify growth opportunities and guide strategic planning efforts.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Sales Associate/Auto Technician
Walmart
Hanover, MD
12.2023 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Performed safety and emissions inspections.
- Reduced repeat repair visits by implementing thorough quality control checks.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Field Artillery Cannon Crewmember
US Army
Fort Bragg, NC
04.2017 - 08.2020
- Reduced miscommunication errors by conducting thorough equipment inspections and maintaining clear communication with fellow crewmembers.
- Facilitated timely decision-making by providing accurate information on enemy positions, distances, and terrain features.
- Managed receipt, storage and issue of ammunition equipment and processes.
- Executed rapid response actions during time-sensitive situations to achieve mission objectives under high-pressure conditions.
- Coordinated and distributed training schedules and filed administrative paperwork.
- Monitored and evaluated performance of artillery and missile systems during operations to identify areas for improvement.
- Loaded and fired ammunition from multiple launch rocket systems and Howitzers, targeting enemy forces.
- Communicated over wire and radio and identified strategic target locations.
- Demonstrated adaptability under changing conditions while transitioning between various types of artillery platforms as needed for different mission requirements.
Education
High School Diploma -
Dr. Henry A Wise
Upper Marlboro, MD08.2006
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Cash handling
- Stocking and receiving
Sales strategies
Timeline
Self Employed
24k Services
06.2024 - Current
Sales Associate/Auto Technician
Walmart
12.2023 - 05.2024
Field Artillery Cannon Crewmember
US Army
04.2017 - 08.2020
High School Diploma -
Dr. Henry A Wise