Tajanae Hairston
Tempe
Summary
When I was 16, I started working as a host at a restaurant. It taught me a lot about not only how a restaurant runs but also a business, working with a team, and making sure customers have a great experience. After a year, I decided to focus on school and graduating. After graduating, I got a job at an ice cream shop as well as at Starbucks, where I've learned how to manage and open the store on my own, stay on top of multiple tasks, and work quickly and efficiently.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
05.2025 - Current
- Open and run store during solo shifts
- Brew coffee, prepare grounds, and create samples for customers
- Maintain cleanliness of store, equipment, and seating areas
- Restock ingredients, cups, lids, and merchandise
- Prepared and served high-quality beverages in fast-paced environment.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Used marketing strategies such as sampling and suggesting drinks or pastries during rush to efficiently find a way to increase sales
- Crafted high-quality beverages following standardized recipes and customer preferences.
- Problem solved during rush when working alone
Scooper
Screamery
06.2024 - Current
- Open, run, and mange store alone
- Managed ice cream inventory to ensure customer satisfaction
- Handled cash register operations accurately, balancing daily transactions with precision.
- Promoted a positive atmosphere by engaging with customers to make sure they had a good experience and will hopefully come back
- Increased sales through upselling additional toppings and menu items to customers.
- Scooping the correct portions to ensure equality and fairness
- Contributed to store cleanliness, completing routine maintenance tasks such as sweeping and sanitizing surfaces.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
Hostess
Garcias Mexican Restaurant
06.2022 - 09.2023
- Make sure to greet guests with a warm welcome
- Seat guests accordingly
- Manage floor chart and restaurant activity throughout the shift
- Bring guests plates and silverware
- Answer phone calls and make reservations
- Prepare to-go meals and pack orders for takeout
- Cash handling
- Bussing and cleaning tables for servers
- Problem solving during rush hours
- Developed strategies to improve guest flow during peak hours
- Answered customer questions about hours, seating, and menu information.
- Trained new hostess
- Learned how to do expoing
- Reduced wait times by multi tasking and being efficient
Education
High School -
Corona Del Sol High School
05.2024
High School Diploma -
Mesa Community College
05-2027
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Problem-solving
- Cash handling
Timeline
Barista
Starbucks
05.2025 - Current
Scooper
Screamery
06.2024 - Current
Hostess
Garcias Mexican Restaurant
06.2022 - 09.2023
High School -
Corona Del Sol High School
High School Diploma -
Mesa Community College