Tajanae Miller
Des Moines,IA
Summary
Service-oriented professional focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.
Overview
6
6
years of professional experience
Work History
General Manager
Mister Car Wash
Des Moines, IA
09.2021 - Current
- Assisted with the training of assigned staff and site-based staff in the proper use of specialized tools, materials, and equipment
- Created bi-weekly schedule for employees
- Preformed preventive maintenance every Thursday
- Preformed duties including landscaping, coaching employees, setting up meetings, customer service, and selling memberships
- Managed daily reports of transactions
- Recruited, interviewed and hired individuals who brought passion to the team.
Account Manager
Worldwide logistics
Urbandale, IA
03.2023 - 09.2023
- Building and maintaining strong relationships with clients to understand their needs and preferences
- Actively listening to client concerns and addressing them in a timely and effective manner
- Collaborating with internal teams to ensure client needs are met and projects are delivered on time
- Providing product or service information to clients and assisting them
- Handling client inquiries, requests, and complaints with professionalism and empathy.
Volunteer
Central iowa Shelter and Services
Des Moines, IA
04.2021 - 08.2021
- Worked in the pantry, helped new residents get in to system so they would able to receive food
- Also Volunteered in the kitchen.
Ham boning
Smithfield Foods, Inc
Des Moines, IA
09.2020 - 01.2021
- I'm qualified to work with knife, wizard knife and skinning machine Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries
- Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
Cake Decorator
Walmart
Des Moines, IA
03.2019 - 09.2020
- Increased business sales by influencing purchases and attracting customers with displays and professional service
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions
- Verified accuracy of orders while meeting strict deadlines on producing completed products
- Designed specialty cakes and cupcakes for custom events including weddings, birthdays and graduations.
Education
High School diploma/GED -
Skills
- Sales Strategy Development
- Store Management
- Financial Administration
- Store Operations
- Schedule Management
- Account management
- Contract Negotiations
- P&L Management
Timeline
Account Manager
Worldwide logistics
03.2023 - 09.2023
General Manager
Mister Car Wash
09.2021 - Current
Volunteer
Central iowa Shelter and Services
04.2021 - 08.2021
Ham boning
Smithfield Foods, Inc
09.2020 - 01.2021
Cake Decorator
Walmart
03.2019 - 09.2020
High School diploma/GED -
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