Tajeonna Kittrell
Springfield,IL
Summary
Dependable healthcare team member with sound judgment, excellent clinical abilities and smooth bedside manner. Track and chart vitals and other markers to help patients, support team treatment goals and boost outcomes. Exceptional approach in patient support.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CNA - Certified Nursing Assistant
Shiftkey
Current
- Provide personal hygiene for elderly patients or those recovering from surgeries, injuries or accidents by assisting with their basic needs, such as showering, bathing, dressing and eating
- Maintain patient stability by checking vital signs and weight, and recording intake and output of urine
- Offer activities that are essential for daily living by assisting patients with their meals, including serving and feeding them if necessary
- Serve the community by adhering to professional standards, hospital policies and procedures, as well as local, state, and federal requirements.
Medical Office Associate
SIU School of medicine
02.2022 - 02.2023
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Provided prompt, polite and professional in-person and telephone customer service.
Assembly Line Worker
Bunn-O-Matic Corporation
06.2021 - 02.2022
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Followed protocols to enhance protection and maintain safe work environment.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Performed visual and functional inspection of components to determine quality and identify defects.
CNA - Certified Nursing Assistant
Amada Senior Care
01.2021 - 06.2021
- Worked in a nursing facility
- Checked vital signs
- Helped residents and patients with showering
- Served meals to patients and residents
- Aided in lifting patients and residents, when necessary
- Assisted patients and residents with basic activities of daily living
Health care surveyor
Ironwood Insights Group, LLC
08.2020 - 02.2021
- Made outbound calls to patients of health care facilities after they had a procedure done to collect information on the cleanliness, tactfulness, and care received at the health care facility
- Use of computer systems
- Call center.
Caregiver
Community Care Systems Inc.
09.2017 - 09.2018
- Bathe, groom, feed assist clients with daily needs
- Documentation of mileage and conditions within home
- Documenting change with clients and issues with clients
- Assist clients with day to day needs.
Education
Certificate - Certified Nursing Assistant
Lincoln Land Community College
Springfield, ILCertificate - Licensed practical nurse
Capital Area School of Practical Nursing
Springfield, IL12.2023
High school -
Springfield Southeast High School
Springfield, IL06.2016
Skills
- Team Member
- Customer Service
- Customer Care
- Customer Support
- Problem solving
- Call Center
- Food Safety
- Caregiving
- Home care
- Computer skills
- Microsoft Office
- Typing
- Nursing
- Senior Care
- Vital Signs
- Patient Care
- Medical Office Experience
- Compassionate Communication
Certification
- First Aid Certification
- CPR Certification
- CNA
Timeline
CNA - Certified Nursing Assistant
Shiftkey
Current
Medical Office Associate
SIU School of medicine
02.2022 - 02.2023
Assembly Line Worker
Bunn-O-Matic Corporation
06.2021 - 02.2022
CNA - Certified Nursing Assistant
Amada Senior Care
01.2021 - 06.2021
Health care surveyor
Ironwood Insights Group, LLC
08.2020 - 02.2021
Caregiver
Community Care Systems Inc.
09.2017 - 09.2018
Certificate - Certified Nursing Assistant
Lincoln Land Community College
Certificate - Licensed practical nurse
Capital Area School of Practical Nursing
High school -
Springfield Southeast High School
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