Tajtianna Edwards
AGI
West Palm Beach,FL
7
years of professional experience
Detail-oriented professional with 2 years of experience in warehouse operations and security. Proven ability to transport materials safely and efficiently while ensuring accurate documentation. Skilled in customer service and teamwork, with strong organizational capabilities. Knowledgeable in incident detection, reporting, and basic first aid, with a solid understanding of enforcement policies and safety equipment.
Work History
Passenger Service Agent
1 Year 11 Months- Assisted passengers with reservations, flight changes, and special service requests.
- Verified travel documents and compliance requirements before passenger acceptance.
- Processed check-in, boarding, and baggage transactions using departure control systems with accuracy.
- Coordinated gate operations to maintain organized boarding and on-time departures.
Cashier
4 Months- Accepted cash and credit card payments, issued receipts and provided change.
- Adapted schedule by working additional hours and shifts to ensure timely service during peak periods.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Stocked shelves efficiently during peak hours to ensure product availability. when needed and notated shortages.
- Maintained clean and neat workspace by sweeping and mopping floors with approved cleaners.
- Responded to product inquiries with current knowledge of sales and promotions to assist customers effectively.
- Stocked shelves when needed and notated shortages.
- Provided exceptional customer service by actively listening and engaging with patrons to address their needs.
Package Handler
1 Year 1 Month- Assisted in loading delivery trucks with prepared packages
- Loaded completed orders on pallets according to delivery numbers
- Protected company inventory by maintaining and organizing storage areas
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate
- Resolved conveyor system issues by efficiently clearing jams and blockages, maintaining workflow continuity
- Disposed of debris and hazardous materials properly to avoid contamination
- Arranged boxes on pallets for efficient transport and storage to streamline movement and shipment
- Protected company inventory by maintaining and organizing storage areas
- Protected items by wrapping in cling film, padded moving blankets and tape
- Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded discrepancies.
Cashier/ OGP
1 Year 8 Months- Operated cash register, collected payments and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness
- Helped with purchases, locating items and signing up for rewards programs
- Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale
- Learned roles of other departments to provide coverage and keep store operational
- Scanned customer purchases and supported transactions to streamline sales process
- Helped customers find specific products, answered questions and offered product advice
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
Security Guard
3 Months- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions
- Responded to and thoroughly investigated reported incidents to protect company assets
- Warned persons of rule infractions or violations and evicted violators from premises
- Protected entrances by scanning individuals and bags via manual, wand or x-ray machinery
- Collaborated with local law enforcement agencies to support criminal investigations
- Acted as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement
- Supervised property entrances and exits and monitored employee safety
- Patrolled and secured industrial and commercial premises to prevent intrusion.
Education
High School Diploma
- 3.1 GPA
- Honor Roll Student for 3 years
- Varsity Track Member
- Step and Cheer team
- Aice classes
- Student Aid Assistant
- Work at walmart while in School
- Captain of Step and Track
Associate of Science - Health Sciences
Skills
Merchandise tracking
Inventory control procedures
Material storage
Cycle counting proficiency
Inventory organization
Active listening
POS systems
Merchandise restocking
Cash counting machine
Operations
Cash register operation
Patrolling
Vigilant and watchful
Flexible
Working collaboratively
Sales expertise
Product expertise
Delivery procedures
Physical stamina
Work ethic
Cash Handling
Customer Service
Data Analysis
Investigative Skills
Security Regulation Enforcement
Emergency Response
Detail-Oriented
Team Player
Verbal and Written Communication
Law Enforcement Background
High Level of Integrity
Deadline Driven
Upbeat and Outgoing Attitude
Decision Making
Heavy Lifting
Verifying Order Accuracy
Attention to Detail
Sales Expertise
Accomplishments
- Licensed Security Guard - 2021
- High School Diploma
- Captain of Track and Step
- Nurse certification
- Cpr Certification
Interests
ACTIVITIES AND HONORS
, Track Athlete for 4 years.
Timeline
Passenger Service Agent
AGI
11.2024 - 10.2026Read More
Cashier
Publix
02.2022 - 06.2022Read More
Security Guard
05.2021 - 08.2021Read More
Package Handler
FedEx
11.2020 - 12.2021Read More
Cashier/ OGP
Walmart
01.2020 - 09.2021Read More
John I Leonard High School
High School Diploma
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Palm Beach State College
Associate of Science from Health Sciences
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