Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Takara Griffin

Lithia Springs,GA

Summary

Dedicated phlebotomist technician with 11+ years of experience in patient-focused services. Skilled in high-volume production labs, Patient Service Centers, and IOPS. Proficient in venipuncture, capillary puncture, therapeutic phlebotomies, and special collections. Meticulous attention to detail, effective communication, and strong leadership abilities in customer service environments.

Overview

18
18
years of professional experience
1
1
Certification

Work History

PSR III Float

Quest Diagnostics
02.2024 - Current
  • Conducted phlebotomy duties across various Patient Service Centers and doctor's offices based on business needs
  • Collected quality blood samples and prepared specimens for lab testing, adhering to established procedures including drug screens and insurance exams
  • Managed billing and payment collection, ensuring accuracy and compliance
  • Provided coaching and mentoring for new employees, serving as a primary resource for staff on-site

PSR III Site Lead

Quest Diagnostics
04.2023 - Current
  • Assisted supervisors in implementing SOPs and disseminating technical information to ensure compliance with Quest Diagnostics guidelines
  • Maintained cleanliness and orderliness of facilities, addressing maintenance needs promptly
  • Acted as a mentor and resource advisor for new employees, facilitating effective communication within the team

Phlebotomist

PathGroup
05.2021 - 02.2022
  • Delivered exceptional customer service to patients and office staff, ensuring effective communication with all stakeholders
  • Verified collection orders and resolved discrepancies with nursing staff
  • Performed specimen collection and prepared samples for transfer

PST II

Quest Diagnostics
02.2020 - 08.2020
  • Managed daily operations of the assigned phlebotomy location, ensuring efficient workflow and patient care
  • Oversaw inventory processes and maintained necessary supplies
  • Collected blood specimens through venipuncture

PST II, Site Lead

Quest Diagnostics
09.2018 - 12.2019
  • Trained and supervised new hires, enhancing team performance and service delivery
  • Handled clerical duties such as data entry, inventory management, and patient information logs
  • Ensured high levels of customer satisfaction and efficient patient flow

PST I

Quest Diagnostics
09.2015 - 12.2017
  • Processed over 75 specimens per shift, including drug screens and biometric screenings
  • Maintained accurate logs for equipment maintenance and temperature checks
  • Delivered excellent customer service to all patients

Laboratory Assistant

Fort Walton Beach Medical Center
07.2014 - 03.2015
  • Collected and processed specimens for lab testing, ensuring safety and accuracy
  • Trained new technicians on laboratory equipment operation
  • Maintained and calibrated testing equipment

Laboratory Assistant

Wilmington Health
01.2012 - 01.2014
  • Utilized EMR and Orchard LIS for lab order and result management
  • Provided STAT results to physicians, assisting in patient diagnosis and care
  • Conducted analysis using a hematology analyzer

Phlebotomist

Regional Medical Center
01.2007 - 01.2010
  • Collected and processed specimens, ensuring compliance with protocols
  • Maintained a fully stocked phlebotomy cart and organized patient reports

Education

Bachelor of Business Administration -

Strayer University
Atlanta, GA
03.2025

Associate of Applied Science - Health Information Management Technology

West Georgia Technical College
Waco, GA
08-2022

Skills

  • Time Management
  • Decision Making
  • Customer Service
  • Verbal and Written Communication
  • Microsoft Office
  • Conflict Resolution
  • Specimen Collection
  • Training & Development

Certification

  • Certified Phlebotomy Technician, ASCP, 2015
  • Certified BLS, American Heart Association, 2022

Timeline

PSR III Float

Quest Diagnostics
02.2024 - Current

PSR III Site Lead

Quest Diagnostics
04.2023 - Current

Phlebotomist

PathGroup
05.2021 - 02.2022

PST II

Quest Diagnostics
02.2020 - 08.2020

PST II, Site Lead

Quest Diagnostics
09.2018 - 12.2019

PST I

Quest Diagnostics
09.2015 - 12.2017

Laboratory Assistant

Fort Walton Beach Medical Center
07.2014 - 03.2015

Laboratory Assistant

Wilmington Health
01.2012 - 01.2014

Phlebotomist

Regional Medical Center
01.2007 - 01.2010

Bachelor of Business Administration -

Strayer University

Associate of Applied Science - Health Information Management Technology

West Georgia Technical College

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