Ta'Kara McDowell
Charlotte
Summary
Energetic and dependable Server with a strong commitment to outstanding customer service. Skilled in providing excellent service to a wide range of customers, taking orders, and ensuring customer satisfaction.
Overview
5
5
years of professional experience
Work History
Bartender/Server
Dream CLT/ Medusa
01.2025 - 11.2025
- Provided excellent customer service in a high-volume bar environment.
- Prepared and served drinks quickly and accurately while maintaining a clean bar area.
- Managed cash and credit transactions efficiently.
- Assisted with inventory management and restocking supplies.
- Ensured compliance with all safety and alcohol service regulations.
Server
Sections/Recess
03.2023 - 10.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Carried out opening, closing, and shift-change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Preparing hookah flavor bowls, assembling hookahs, delivering and picking up hookah from patrons' table.
- Ensuring shisha pipes are clean and well-maintained before and after use.
Bartender
Del Frisco's Double Eagle
06.2022 - 04.2023
- Managed inventory and restocked supplies as needed.
- Demonstrated expertise in crafting unique cocktails for customers.
- Developed strong relationships with regular customers, leading to a 20% increase in upselling opportunities.
- Collaborated with the kitchen team to ensure seamless food and beverage service.
Hookah Manager
360 Reloaded
08.2021 - 07.2022
- Collaborated with employees and owners to ensure the delivery of efficient, high-quality service.
- Analyzed sales trends to refine inventory management, reducing waste and increasing profitability.
- Preparing hookah flavor bowls, assembling hookahs, delivering and picking up hookah from patrons' table.
- Ensuring shisha pipes are clean and well-maintained before and after use.
Server
Cru Lounge -Charlotte
06.2021 - 01.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Carried out opening, closing, and shift-change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Preparing hookah flavor bowls, assembling hookahs, delivering and picking up hookah from patrons' table.
- Displayed enthusiasm and promoted excellent customer service, increasing referrals and walk-in business.
Hookah Attendant
Fantasy Lounge
05.2021 - 08.2021
- Preparing hookah flavor bowls, assembling hookahs, delivering and picking up hookah from patrons' table.
- Ensuring shisha pipes are clean and well-maintained before and after use.
Hookah Attendant
Epic Lounge
11.2020 - 05.2021
- Preparing hookah flavor bowls, assembling hookahs, delivering and picking up hookah from patrons' table.
- Ensuring shisha pipes are clean and well-maintained before and after use.
Education
Bachelor of Science - Legal Studies
St. John's University
New York, Queens12.2023
Skills
- Customer relations
- Quality Control
- POS Systems
- Hospitality
- Food sales and promotion
- Customer Service
Timeline
Bartender/Server
Dream CLT/ Medusa
01.2025 - 11.2025
Server
Sections/Recess
03.2023 - 10.2023
Bartender
Del Frisco's Double Eagle
06.2022 - 04.2023
Hookah Manager
360 Reloaded
08.2021 - 07.2022
Server
Cru Lounge -Charlotte
06.2021 - 01.2022
Hookah Attendant
Fantasy Lounge
05.2021 - 08.2021
Hookah Attendant
Epic Lounge
11.2020 - 05.2021
Bachelor of Science - Legal Studies
St. John's University