To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Teacher's Assistant
Lois Bronz Children’s
08.2016 - Current
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Handed out classroom materials, like pencils, paper, and crayons.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Report individual progress to teacher.
Anecdotal on children in classroom
Assisted with meal prep in classroom
Engage with children during circle time , toileting ect.
Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
Worked with lead teacher to monitor class schedule and take attendance.
Supported student learning objectives through personalized and small group assistance.
Maintained safety and security by overseeing students in recess environments.
Attended training classes, parent conferences and faculty meetings to stay up-to-date on student progress.
Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Supported classroom maintenance and upkeep, organizing books and materials.
Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
Supervised residential and day treatment children during class and on field trips.
Teacher Assistant
Children Corner
09.2013 - 08.2016
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Supported student physical, mental, and social development using classroom games and activities.
Worked with teachers to design lesson plans and coordinate activities for classes.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Supervised recess, lunch and daily student intake and dismissal.
Completed daily reports, meal count sheets, and attendance logs.
Supported teacher in preparing individualized learning plans for underperforming students.
Customer Service Representative
Kmart, Sears Holding
08.2011 - 08.2013
Answered constant flow of customer calls with minimal wait times.
Updated account information to maintain customer records.
Offered advice and assistance to customers, paying attention to special needs or wants.
Processed customer service orders promptly to increase customer satisfaction.
Participated in team meetings and training sessions to stay informed about product updates and changes.
Provided primary customer support to internal and external customers.
Maintained up-to-date knowledge of product and service changes.
Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.