Takeila Vaughn
Stonecrest,Ga
Summary
Compassionate Front Office Specialist driven to keep office operations moving smoothly and efficiency to maximize team productivity and patient satisfaction. Highly organized and accurate with a detail-oriented nature. Desiring new role with growing operation.
Overview
21
21
years of professional experience
Work History
FRONT OFFICE SPECAILIST
WELLSTAR CARDIOVASCULAR MEDICINE
09.2023 - Current
- Answer incoming calls; direct calls to appropriate personnel, handle non-clinical processes, and schedule patient appointments as requested
- Register and schedule patient appointments, while ensuring patients insurance eligibility, check patients in/out, scan insurance cards and ID into the EHR, and ensure completion of all necessary paperwork
- Collect copays and any outstanding balances
- Work with both clinical and staff and providers in a team approach
- Contact patients when issues arise during the Precertification process
- Manage assigned work queue's and perform any duties assigned by management.
SPECIMEN PROCESSOR
Carepoint Laboratory (TEMP)
04.2023 - 10.2023
- Enhanced laboratory efficiency by accurately processing and labeling specimen samples.
- Reduced errors in specimen data entry through meticulous attention to detail and thorough review processes.
- Maintained a well-organized work environment by implementing effective storage and tracking systems for specimens.
- Contributed to the accuracy of test results by promptly addressing any discrepancies or issues with specimen quality, identification, or documentation.
MOVIE SET PRODUCTION LEAD
OCEAN BIOSCIENCE
07.2021 - 04.2023
- Enhanced workplace safety by conducting thorough inspections and identifying potential hazards.
- Collaborated with management to develop comprehensive safety training for all employees.
- Ensured compliance with OSHA regulations through meticulous record-keeping and timely submissions of required reports.
- Minimized risk exposure by conducting hazard assessments and recommending appropriate controls.
- Provided new-employee health and safety orientations and developed materials for presentations.
SPECIMEN PROCESSING TECHNICIAN
QUEST DIAGNOSTICS
02.2019 - 01.2021
- Enhanced laboratory efficiency by accurately processing and labeling specimens for testing.
- Reduced errors in specimen handling by maintaining a clean and organized workspace.
- Improved turnaround time for test results by prioritizing urgent samples and efficiently managing workload.
- Ensured accurate test results through meticulous adherence to quality control procedures and documentation.
- Maintained strict confidentiality of patient information in accordance with HIPAA regulations, ensuring data integrity throughout the processing procedure.
- Participated in ongoing professional development opportunities, staying current with industry best practices and advancements in specimen processing technology.
HUMAN RESOURCE ASSISTANT
GOLDEN GATE AMERICA
01.2015 - 03.2020
- Improved employee satisfaction by developing and implementing new HR policies and procedures.
- Streamlined the recruitment process for efficiency, reducing time-to-fill job vacancies.
- Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
CHILDCARE CENTER COORDINATOR/ADMINISTRATIVE ASSISTANT
LITTLE PEBBLES CHILDCARE CENTER
01.2003 - 11.2014
- Assisted with the comprehensive outcomes management system procedure and reports by entering, organizing and maintaining data
- Provided direct support for the Director of School Operations, such as correspondence, scheduling, ordering and clerical duties
- Supported the budget process through preparation of purchase requisitions, placing orders and budget tracking
- Participated in recruiting, hiring, training, and providing technical supervision to all staff, managed the applicant referral process and waiting list
- Responsible for Payroll and arrangement for substitutes or other replacement personnel
- Coordinated busy phones, greeted incoming visitors and attended to student and teacher requests professionally
- Performed general office duties such as ordering supplies, maintaining records management systems, answering the telephone, filing, and performing general bookkeeping work
- Utilized and supervised the use of application software to conduct school business including payroll, procurement, financial reports, attendance, personnel matters, and secretarial duties
- Respected confidentiality in discussing students, customers, staff volunteers, and organization matters.
Education
CNA Certificate - Nursing
Santa Fe College
Gainesville, FLNo Degree - Psychology
Ashford University
San Diego, CAHigh School Diploma -
Eastside High School
Gainesville, FL06.2003
Skills
- Exceptional Communication
- Document Management
- Clerical Support
- Interpersonal Relations
- Insurance Verification
- Medical Terminology
- Patient Care
- File Organization
- Appointment Scheduling
- Administrative Skills
- Data Entry
- Problem-Solving Skills
Timeline
FRONT OFFICE SPECAILIST
WELLSTAR CARDIOVASCULAR MEDICINE
09.2023 - Current
SPECIMEN PROCESSOR
Carepoint Laboratory (TEMP)
04.2023 - 10.2023
MOVIE SET PRODUCTION LEAD
OCEAN BIOSCIENCE
07.2021 - 04.2023
SPECIMEN PROCESSING TECHNICIAN
QUEST DIAGNOSTICS
02.2019 - 01.2021
HUMAN RESOURCE ASSISTANT
GOLDEN GATE AMERICA
01.2015 - 03.2020
CHILDCARE CENTER COORDINATOR/ADMINISTRATIVE ASSISTANT
LITTLE PEBBLES CHILDCARE CENTER
01.2003 - 11.2014
CNA Certificate - Nursing
Santa Fe College
No Degree - Psychology
Ashford University
High School Diploma -
Eastside High School
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