Takeisha Brown
Trussville,AL
Summary
Experienced healthcare administrative professional with a background in medical billing, patient registration, front desk operations, and healthcare support services. Skilled in insurance verification, scheduling, maintaining electronic medical records, and assisting patients while maintaining strict HIPAA compliance. Experienced with Greenway and Phreesia systems and knowledgeable in medical terminology, ICD-10, and CPT coding.
Overview
12
12
years of professional experience
Work History
Independent Medical Courier
Birmingham, AL
05.2023 - 06.2024
- Transported medical specimens, laboratory samples, and equipment between healthcare facilities.
- Maintained strict safety and confidentiality standards when handling medical materials.
- Coordinated delivery schedules with healthcare staff to ensure timely and accurate transport.
- Tracked and documented deliveries while maintaining chain-of-custody procedures.
Medical Billing Specialist
Guidehouse – UAB
Birmingham, AL
01.2022 - 05.2023
- Processed medical billing transactions and assisted with insurance claims and patient billing.
- Reviewed patient accounts for accuracy and resolved billing discrepancies.
- Verified insurance information and ensured proper coding for claims processing.
- Communicated with patients and insurance providers regarding billing questions.
Front Desk Receptionist / Office Assistant
Southlake Orthopedics
Birmingham, AL
02.2018 - 09.2020
- Managed front desk operations including patient check-in and check-out.
- Scheduled appointments and coordinated physician calendars.
- Verified insurance coverage and patient benefits.
- Collected co-payments and updated patient demographic information.
- Scanned documents into patient charts using EMR systems.
- Utilized Greenway and Phreesia patient management systems.
Patient Registration Representative
Alabama Orthopedic Clinic
Mobile, AL
12.2016 - 02.2018
- Registered patients and verified insurance coverage and benefits.
- Collected co-payments and maintained patient demographic information.
- Scheduled appointments and assisted with patient intake.
- Maintained electronic patient records while ensuring HIPAA compliance.
Receptionist
Brookdale Senior Living
Birmingham, AL
04.2012 - 11.2016
- Answered multi-line switchboard and directed calls to appropriate departments.
- Scheduled appointments and managed front desk operations.
- Maintained medical records and performed clerical duties including filing and faxing.
- Entered data into spreadsheets and maintained office supply inventory.
Education
High School Diploma - undefined
West End High School
Birmingham, ALSkills
Medical Reception
Insurance Verification
Medical Billing
EMR/EHR Systems
Greenway
Phreesia
HIPAA Compliance
Patient Registration
Appointment Scheduling
Data Entry
Medical Terminology
ICD-10 & CPT Knowledge
Microsoft Office
Timeline
Independent Medical Courier
05.2023 - 06.2024
Medical Billing Specialist
Guidehouse – UAB
01.2022 - 05.2023
Front Desk Receptionist / Office Assistant
Southlake Orthopedics
02.2018 - 09.2020
Patient Registration Representative
Alabama Orthopedic Clinic
12.2016 - 02.2018
Receptionist
Brookdale Senior Living
04.2012 - 11.2016
High School Diploma - undefined
West End High School