Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
AssistantManager

Takeya McCray

Matthews,NC

Summary

Experienced operations manager with over 10 years of leadership across retail, healthcare, and transportation settings. Skilled in team supervision, scheduling, workflow management, and problem resolution. Known for leading by example, building trust with staff, and maintaining smooth day-to-day operations. I bring a proactive mindset, strong decision-making skills, and a commitment to delivering results in any environment.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Assistant Manager

Claire’s
03.2019 - 03.2025
  • Managed daily store functions, encompassing opening and closing tasks, staff oversight, and customer support
  • Facilitated conference calls, arranges staff schedules, and managed weekly administrative paperwork.
  • Executed bank runs while upholding accuracy in financial and sales records.
  • Ensured compliance with corporate planograms through effective ordering of supplies and merchandise.
  • Oversaw stock arrangement, store transformations, and introduction of new products.
  • Conducted ear piercing services while adhering to industry standards.

Pharmacy Technician

Kalidha Health
06.2018 - 03.2025
  • Counted, filled, and labeled prescription medications with accuracy and adherence to regulations.
  • Coordinated communication with healthcare providers via phone and fax.
  • Collaborated with pharmacists to ensure accurate prescription verifications.
  • Stocked medications, maintained clean inventory systems, and ensured organization of the pharmacy space.
  • Delivered outstanding support to patients during medication collection.
  • Entered and processed patients' prescriptions into internal system.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Coordinated verification and filling of more than 400 prescriptions in high-volume retail pharmacy environment.

Supervisor / Dispatcher / Driver

DCTA (Driver Control & Transportation Assistance)
02.2014 - 02.2017
  • Oversaw performance and logistics of a large team of drivers (50+) across diverse routes.
  • Dispatched drivers promptly to ensure complete transportation coverage.
  • Handled real-time scheduling adjustments effectively.
  • Resolved customer issues promptly to maintain satisfaction.
  • Maintained CDL license to ensure seamless service operations.
  • Demonstrated reliability in maintaining a high-functioning transportation network
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained database systems to track and analyze operational data.
  • Evaluated customer needs and feedback to drive service improvements.

Education

Bachelor of Science - Business Management & Marketing

SUNY Empire State College
Cheektowaga, NY
05.2008

Associate Degree - Business

Erie Community College
Buffalo, NY
05.2005

Skills

  • Team Supervision and Staff Development
  • Schedule Management and Shift Coverage
  • Inventory Control and Supply Ordering
  • Administrative Reporting and Meeting Coordination
  • Customer Service and Conflict Resolution
  • Multi-Tasking in Fast-Paced Work Environments
  • Cash Handling and Bank Deposit Management
  • Operational Problem Solving and Real-Time Decision Making
  • Sales monitoring
  • Recruiting and interviewing
  • Workplace safety compliance

Certification

  • Pharmacy Technician Certification
  • Buffalo Arts Center of Technology (BACT) – Buffalo, NY | Completed: December 2018

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Assistant Manager

Claire’s
03.2019 - 03.2025

Pharmacy Technician

Kalidha Health
06.2018 - 03.2025

Supervisor / Dispatcher / Driver

DCTA (Driver Control & Transportation Assistance)
02.2014 - 02.2017

Associate Degree - Business

Erie Community College

Bachelor of Science - Business Management & Marketing

SUNY Empire State College

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