Takirah Woods
Burlington,NJ
Summary
Detail-oriented and highly organized professional with over 15 years of experience in administrative support, customer service, and technical roles. Adept at processing and reviewing documents, administering examinations, and providing exceptional customer service. Proficient in Microsoft Office applications and skilled in communication, compliance, and data management. Experienced in performing routine, repetitive clerical tasks with precision and efficiency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Department of Children and Families
Trenton, NJ
01.2015 - 01.2024
- Processed and reviewed sensitive documents in compliance with state regulations
- Managed case files, ensuring accuracy and confidentiality
- Administered oral and written examinations to clients
- Provided information and support to clients, addressing their needs and concerns
- Performed routine clerical tasks such as typing, data entry, and filing
- Collaborated with multidisciplinary teams to ensure the well-being of children and families.
Customer Support Specialist
State of New Jersey Bureau of Administrative Review and Appeal
01.2010 - 01.2015
- Managed complex administrative tasks and provided technical support
- Reviewed and processed various applications, licenses, and certificates
- Maintained accurate records and documentation
- Assisted in the administration of oral and written examinations
- Provided clear and accurate information to the public
- Performed routine clerical tasks, including typing correspondence and reports.
Education
Bachelor Of Social Science - Sociology
Strayer University
Washington, DC05.2021
Skills
- Document Processing & Review
- Customer Service Excellence
- Administrative Support
- Examination Administration
- Data Entry & Management
- Compliance & Legal Standards
- Microsoft Office Proficiency
- Communication & Interpersonal Skills
- Organizational & Multitasking Abilities
- Problem Solving & Decision Making
- Typing & Routine Clerical Work
Certification
Certified in Microsoft Office Applications
Affiliations
Member, A Better Balance's Board
City
Burlington
State
NJ
Zip
08016
References
Available upon request
Timeline
Administrative Assistant
Department of Children and Families
01.2015 - 01.2024
Customer Support Specialist
State of New Jersey Bureau of Administrative Review and Appeal
01.2010 - 01.2015
Bachelor Of Social Science - Sociology
Strayer University