Takiyah Davis
Harvey,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Specials Teacher
Chicago Public Schools CPS
Chicago, IL
08.2023 - Current
- Maintained a safe and orderly learning environment for all students.
- Encouraged critical thinking skills and problem-solving strategies among students.
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
- Utilized technology-based learning tools to enhance classroom instruction.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Provided individualized instruction to meet the needs of all students.
USPS Clerk
Post Office USPS
Atlanta, GA
12.2020 - 02.2023
- Processed and distributed incoming mail in accordance with established procedures.
- Maintain inventory, prepare for incoming shipments
- Sort mail for individual cities, states, regions of the US
- Inspected all packages prior to acceptance to ensure compliance with postal regulations.
- Sorted and prepared outgoing mail for delivery to post office boxes, street addresses, or international destinations.
- Take tracking and delivery reports when required by management
Account Manager
AT&T
Chicago, IL
06.2018 - 03.2020
- I train new employees to handle customer calls, complaints and billing inquires with the highest degree of professionalism while providing an one call resolution
- Assist employees with helping customers make financial decisions to protect revenues while adjusting customers accounts
- Generating schedules, and tracking employees attendance in accordance with set company guidelines and requirements
- Focused on generating new sales revenue within a module or territory making daily sales calls, networking, building relationships and identifying sales opportunities
- Provide my expertise and consultation to assist with difficult customer problems and participates in important negotiations with key customers and supports large account sales.
Store Manager
RadioShack
Chicago
03.2006 - 02.2016
- As Store Manager it was my job to maximize the RadioShack store's overall income and profits.
- Managed store and daily cash deposits
- Managed staff activities
- Thrived in a highly challenging customer service environment
- Managed the scheduling, recruiting, hiring and training of new store employees
- Supervised employees to maintain goals to meet corporate objectives
- Responsible for staff scheduling
- Trained and mentored all staff
- Tracked sales performance
Education
High school diploma - College Prep
Academy Of Our Lady
05.1999
Skills
- Growth Mindset
- Critical Thinking
- Behavior Management
- Child Development
- Cognitive and behavioral development
- Serving Diverse Communities
- Curriculum Development
Timeline
Specials Teacher
Chicago Public Schools CPS
08.2023 - Current
USPS Clerk
Post Office USPS
12.2020 - 02.2023
Account Manager
AT&T
06.2018 - 03.2020
Store Manager
RadioShack
03.2006 - 02.2016
High school diploma - College Prep
Academy Of Our Lady
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