Takla Awad
Apollo Beach,FL
Summary
Results-driven banking executive with extensive experience in commercial lending, branch management, sales development, and strategic growth initiatives. Proven track record of increasing loan and deposit portfolios, optimizing branch operations, and leading high-performing teams. Adept at financial analysis, risk management, and regulatory compliance. A dynamic leader dedicated to customer service excellence and business development.
Overview
24
24
years of professional experience
Work History
Vice President, Florida Division Manager
Trustco Bank Corp
Glenville, NY
11.2024 - 02.2025
- Led and managed Florida's 51 branches, overseeing operations for over 160 employees
- Directed sales performance, business development, and customer service initiatives across the division
- Recruited, trained, and mentored branch managers to drive a high-performance sales culture
- Developed and executed strategic growth plans, resulting in a $20 million increase in the net loan portfolio and a $40 million increase in the net deposit portfolio
- Monitored market trends and competitor activity to identify new business opportunities
- Ensured compliance with regulatory requirements and internal policies across all locations
Assistant Vice President, Commercial Lending
Trustco Bank Corp
Glenville, NY
04.2022 - 11.2024
- Managed and grew a diverse commercial loan portfolio, increasing total assets by $25 million
- Built strong relationships with high-value commercial clients across New York and Florida
- Analyzed financial statements, assessed risk, and structured loan solutions tailored to business needs
- Negotiated complex loan agreements and provided strategic financing solutions to large commercial customers
- Proactively managed credit risk through in-depth financial analysis and market assessments
- Ensured compliance with banking regulations, balancing risk exposure with business growth objectives
Regional Sales Officer
Trustco Bank Corp
Glenville, NY
03.2019 - 03.2022
- Led a team of Cluster Managers across Upstate NY, Downstate NY, and Berkshire, MA, driving sales growth and customer engagement
- Developed and implemented sales initiatives, including a mortgage promotion generating $4 million in new sales within two weeks
- Boosted core account growth by 120%, mortgage growth by 50%, and deposit growth by 28% in the region within six months
- Negotiated a third-party agreement for merchant services, generating $300,000 in revenue within the first year and establishing a sustainable income stream that contributed to the bank's long-term growth
Head of Training, Sales Development & Quality Control
Trustco Bank Corp
Glenville, NY
04.2016 - 02.2019
- Oversaw training programs for 150+ bank branches across three regions, identifying and addressing key training needs
- Implemented Cornerstone Learning Management System to streamline training deployment and performance measurement
- Developed and launched key training programs, including a three-day sales training course, a new hire onboarding program, and professional certification tracks
- Spearheaded the transition of manual exams to electronic format, improving efficiency and test coverage
Regional Bank Administrator
Trustco Bank Corp
Glenville, NY
07.2013 - 03.2016
- Managed operations for 65+ branches, overseeing lending, product sales, customer service, and security
- Ranked #1 lender in 2014 by the Albany Business Review
- Led contract negotiations for check and merchant services, optimizing cost efficiency and profitability
- Analyzed liquidity trends and performance indicators to drive strategic loan and deposit growth
- The 'Trusty' Club Savings Account is now exceeding $40 million in deposit growth
Regional Assistant Vice President
Trustco Bank Corp
Glenville, NY
01.2011 - 06.2013
- Oversaw operations of 32+ branches, ensuring alignment with corporate strategies and objectives
- Analyzed performance metrics to inform strategic initiatives and drive revenue growth
- Spearheaded online banking initiatives and the launch of the 'Trusty' Club Savings Account to enhance customer engagement
Regional Senior Officer
Trustco Bank Corp
Glenville, NY
01.2008 - 01.2010
Regional Officer
Trustco Bank Corp
Glenville, NY
01.2007 - 01.2008
Sales Development Manager
Trustco Bank Corp
Glenville, NY
01.2007 - 12.2007
Branch Manager III, II, & I
Trustco Bank Corp
Glenville, NY
01.2003 - 12.2007
Assistant Branch Manager
Trustco Bank Corp
Glenville, NY
01.2002 - 12.2002
Teller
Trustco Bank Corp
Glenville, NY
01.2001 - 12.2001
Education
Master of Business Administration -
University at Albany
05.2018
Bachelor of Business Administration -
Alexandria University
06.1997
Skills
- Microsoft Word
- PowerPoint
- Excel
- Financial Analysis
- Risk Management
- Sales Strategy
- Fiserv-Signature
- Encompass Mortgage Systems
- Cornerstone Learning Management System
Hobbies and Interests
- Traveling
- Soccer
- Volleyball
- Photography
- Pickleball
Community Engagement And Board Memberships
- Youth Service, St. Rewis Coptic Orthodox Church, Wesley Chaple, FL
- Treasurer & Head of Finance Committee, Northeastern Association for the Blind, 2012, 2022
- Committee Member, Capital District Builders and Remodelers Association, 2012, 2022
- Board Member & Treasurer, St. Mary and St. George Coptic Orthodox Church, 2010, 2023
- Youth Leader, St. Mary and St. George Coptic Orthodox Church, 2005, 2023
- Board Member, Habitat for Humanity Berkshire, 2011, 2013
Timeline
Vice President, Florida Division Manager
Trustco Bank Corp
11.2024 - 02.2025
Assistant Vice President, Commercial Lending
Trustco Bank Corp
04.2022 - 11.2024
Regional Sales Officer
Trustco Bank Corp
03.2019 - 03.2022
Head of Training, Sales Development & Quality Control
Trustco Bank Corp
04.2016 - 02.2019
Regional Bank Administrator
Trustco Bank Corp
07.2013 - 03.2016
Regional Assistant Vice President
Trustco Bank Corp
01.2011 - 06.2013
Regional Senior Officer
Trustco Bank Corp
01.2008 - 01.2010
Regional Officer
Trustco Bank Corp
01.2007 - 01.2008
Sales Development Manager
Trustco Bank Corp
01.2007 - 12.2007
Branch Manager III, II, & I
Trustco Bank Corp
01.2003 - 12.2007
Assistant Branch Manager
Trustco Bank Corp
01.2002 - 12.2002
Teller
Trustco Bank Corp
01.2001 - 12.2001
Master of Business Administration -
University at Albany
Bachelor of Business Administration -
Alexandria University
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