Takoda Bowden
Georgetown,DE
Summary
Dynamic professional with proven expertise in team leadership and transactions management, honed at Texas Roadhouse Steakhouse and Dairy Queen Grill & Chill. Excelled in fostering positive work environments and enhancing customer satisfaction through strategic business improvements. Skilled in POS system operations and relationship management, demonstrating a reliable and responsible approach to achieving business goals.
Overview
4
4
years of professional experience
Work History
Food Server
Texas Roadhouse Steakhouse
06.2024 - Current
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Contributed positively to team morale through effective communication and cooperation with coworkers.
Assistant Manager
Dairy Queen Grill & Chill
03.2021 - Current
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Sussex Central Highschool
Georgetown, DE06-2024
Skills
- Team Leadership
- Transactions and Cash Handling
- Professional Attitude
- Relationship Management
- Staff Training
- POS system operations
- Suggestive Selling
- Upselling
- Organizational Skills
- Reliable and Responsible
- Team Collaboration
- Reliability
Languages
English
Native or Bilingual
Interests
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Offering time and support to shelters for the homeless, women, and animals
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Music
- Leadership Opportunities
Timeline
Food Server
Texas Roadhouse Steakhouse
06.2024 - Current
Assistant Manager
Dairy Queen Grill & Chill
03.2021 - Current
High School Diploma -
Sussex Central Highschool
Similar Profiles
Shauna GottardyShauna Gottardy
Team Lead at Texas Roadhouse SteakhouseTeam Lead at Texas Roadhouse Steakhouse
Celeste FuentesCeleste Fuentes
Hostess Trainer at Texas Roadhouse SteakhouseHostess Trainer at Texas Roadhouse Steakhouse
Carolyn AllenCarolyn Allen
Server at Texas Roadhouse SteakhouseServer at Texas Roadhouse Steakhouse